How To Fix UDM_WORK_LIST028 - Collection group &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: UDM_WORK_LIST - Work list

• Message number: 028

• Message text: Collection group &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message UDM_WORK_LIST028 - Collection group &1 does not exist ?

  The SAP error message UDM_WORK_LIST028 indicates that the specified collection group (identified by &1) does not exist in the system. This error typically occurs in the context of SAP's Collections Management or Credit Management modules, where collection groups are used to categorize and manage customer accounts for collections.
  Cause:
  
  Non-Existent Collection Group: The collection group specified in the transaction or report does not exist in the system. This could be due to a typo in the collection group name or ID.
  Configuration Issues: The collection group may not have been properly configured or activated in the system.
  Authorization Issues: The user may not have the necessary authorizations to access the specified collection group.
  Data Deletion: The collection group may have been deleted or archived in the system.
  
  Solution:
  
  Verify Collection Group: Check the collection group ID or name you are using. Ensure that it is correctly spelled and formatted.
  Check Configuration: Go to the configuration settings in SAP (transaction code SPRO) and navigate to the relevant section for Collections Management or Credit Management. Verify that the collection group exists and is properly configured.
  Authorization Check: Ensure that the user has the necessary authorizations to access the collection group. This can be checked with the help of your SAP security team.
  Create or Restore Collection Group: If the collection group does not exist, you may need to create it. If it was deleted, you may need to restore it from a backup or recreate it based on your business requirements.
  Consult Documentation: Refer to SAP documentation or help resources for more detailed information on managing collection groups.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like OB45 (to maintain collection groups) or FQEVENT (to manage collection strategies) to check or create collection groups.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to resolve the error message UDM_WORK_LIST028 and ensure that the collection group is correctly set up in your SAP system.