How To Fix UDM_MSG612 - Documented credit decision is blocked by user &1

SAP Error Message - Details

• Message type: E = Error

• Message class: UDM_MSG - FSCM-DM: Messages

• Message number: 612

• Message text: Documented credit decision is blocked by user &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message UDM_MSG612 - Documented credit decision is blocked by user &1 ?

  The SAP error message UDM_MSG612, which states "Documented credit decision is blocked by user &1," typically occurs in the context of credit management within the SAP system. This message indicates that a credit decision for a customer or transaction has been blocked by a specific user, preventing further processing.
  Cause:
  
  User Blockage: A user has manually blocked the credit decision for a specific reason, which could be related to credit limits, risk assessment, or other internal policies.
  Credit Management Settings: The system settings or configurations may have been set to require manual intervention or approval for certain credit decisions.
  Incomplete Data: There may be missing or incomplete data that is required for the credit decision to be processed.
  User Authorization: The user attempting to process the credit decision may not have the necessary authorizations to override the block.
  
  Solution:
  
  Check User Block: Identify the user who has blocked the credit decision (indicated by &1 in the error message). Communicate with that user to understand the reason for the block.
  Review Credit Management Settings: Check the configuration settings in the SAP system related to credit management to ensure they align with your organization's policies.
  Complete Required Data: Ensure that all necessary data for the credit decision is complete and accurate. This may include customer credit limits, payment history, and other relevant information.
  Authorization Check: Verify that the user attempting to process the credit decision has the appropriate authorizations. If not, work with your SAP security team to grant the necessary permissions.
  Release the Block: If the block is no longer valid, the user who placed the block can release it, allowing the credit decision to proceed.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as FD32 (Change Customer Credit Management) or FD33 (Display Customer Credit Management) to review and manage credit information.
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or solutions related to this error message.
  Documentation: Review SAP documentation on credit management processes to ensure compliance with best practices and internal policies.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP's official support channels for further assistance.