How To Fix UDM_MSG611 - Credit limit request is blocked

SAP Error Message - Details

• Message type: E = Error

• Message class: UDM_MSG - FSCM-DM: Messages

• Message number: 611

• Message text: Credit limit request is blocked

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message UDM_MSG611 - Credit limit request is blocked ?

  The SAP error message UDM_MSG611 indicates that a credit limit request has been blocked. This typically occurs in the context of SAP's Credit Management module, which is used to manage customer credit limits and assess credit risk.
  Cause:
  The error can be triggered by several factors, including:
  
  Credit Limit Exceeded: The customer's credit limit has been exceeded, and the system is blocking further transactions to mitigate risk.
  Credit Management Settings: The settings in the credit management configuration may be set to block transactions when certain conditions are met.
  Customer Status: The customer may have a status that prevents credit transactions, such as being marked as "blocked" or "inactive."
  Open Items: There may be open items or overdue invoices that are affecting the customer's credit status.
  Credit Exposure: The customer's current credit exposure may be too high based on the defined criteria.
  
  Solution:
  To resolve the issue, you can take the following steps:
  
  
  Review Customer Credit Limit:
  
  Check the customer's credit limit in the system. If necessary, adjust the credit limit to allow for additional transactions.
  
  
  
  Check Customer Status:
  
  Verify the status of the customer in the system. If the customer is blocked, you may need to unblock them or resolve any issues that led to the blocking.
  
  
  
  Analyze Open Items:
  
  Review any open items or overdue invoices associated with the customer. Address any outstanding payments or disputes.
  
  
  
  Adjust Credit Management Settings:
  
  If the credit management settings are too strict, consider adjusting them to allow for more flexibility in credit approvals.
  
  
  
  Consult with Credit Management Team:
  
  If you are unsure about the appropriate actions to take, consult with your organization's credit management team or finance department for guidance.
  
  
  
  Transaction Review:
  
  If the transaction is critical, you may need to review the specific transaction that triggered the block and determine if it can be processed through an exception.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like FD32 (Change Customer Credit Management) or FD33 (Display Customer Credit Management) to review and manage customer credit information.
  Credit Management Configuration: Familiarize yourself with the configuration settings in the SAP system related to credit management, which can be found in the SPRO transaction under Financial Supply Chain Management.
  Documentation: Refer to SAP documentation or help resources for detailed information on credit management processes and error handling.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to unblock the credit limit request.