How To Fix UDM_MSG208 - Correspondence creation not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: UDM_MSG - FSCM-DM: Messages

• Message number: 208

• Message text: Correspondence creation not possible

trados = docu -> ep -> epfinfscmdm

What causes this issue?

You cannot create correspondence since there is no customer assigned in
the dispute case or no contact information has been defined.

System Response

No correspondence is created.

How to fix this error?

Define the contact data in the dispute case or include a customer in the
dispute case by including open items.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.