How To Fix UDM_MSG165 - Exception &1 during read of Service Provider POID (read file attachments)

SAP Error Message - Details

• Message type: E = Error

• Message class: UDM_MSG - FSCM-DM: Messages

• Message number: 165

• Message text: Exception &1 during read of Service Provider POID (read file attachments)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message UDM_MSG165 - Exception &1 during read of Service Provider POID (read file attachments) ?

  The SAP error message UDM_MSG165, which indicates an "Exception &1 during read of Service Provider POID (read file attachments)," typically arises in the context of SAP's Customer Relationship Management (CRM) or SAP's Service Provider solutions. This error generally points to issues related to the retrieval of file attachments associated with a service provider's Purchase Order ID (POID).
  Possible Causes:
  
  Invalid POID: The POID being referenced may not exist or may be incorrectly formatted.
  Database Issues: There could be issues with the database that prevent the retrieval of the file attachments.
  Authorization Issues: The user may not have the necessary permissions to access the file attachments associated with the POID.
  Corrupted Attachments: The file attachments themselves may be corrupted or improperly stored.
  Configuration Issues: There may be configuration problems in the SAP system that affect how file attachments are managed or retrieved.
  
  Solutions:
  
  Verify POID: Check the validity of the POID being used. Ensure that it exists in the system and is correctly formatted.
  Check Database Health: Investigate the database for any issues. This may involve running database consistency checks or consulting with your database administrator.
  Review Authorizations: Ensure that the user attempting to access the file attachments has the necessary authorizations. This may involve checking user roles and permissions in SAP.
  Inspect Attachments: If possible, check the file attachments for corruption or issues. This may involve accessing the attachments through other means or tools.
  Configuration Review: Review the configuration settings related to file attachments in your SAP system. Ensure that all necessary settings are correctly configured.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error message.
  Debugging: If you have access to development tools, consider debugging the process to identify the exact point of failure.
  
  Related Information:
  
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. They can provide more detailed insights based on the specific configuration and version of your SAP system.
  Documentation: Review SAP documentation related to file attachments and service provider management for additional context and troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and potentially resolve the UDM_MSG165 error in your SAP environment.