How To Fix UDM_MSG129 - Case type cannot be read for dispute case &1

SAP Error Message - Details

• Message type: E = Error

• Message class: UDM_MSG - FSCM-DM: Messages

• Message number: 129

• Message text: Case type cannot be read for dispute case &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message UDM_MSG129 - Case type cannot be read for dispute case &1 ?

  The SAP error message UDM_MSG129, which states "Case type cannot be read for dispute case &1," typically occurs in the context of SAP's dispute management module. This error indicates that the system is unable to retrieve the case type associated with a specific dispute case, which can hinder the processing of that case.
  Causes:
  
  Missing Configuration: The case type may not be properly configured in the system. This could be due to missing entries in the configuration tables or incorrect settings.
  Data Inconsistency: There may be inconsistencies in the data related to the dispute case, such as missing or incorrect references to the case type.
  Authorization Issues: The user may not have the necessary authorizations to access the case type information.
  System Errors: There could be underlying system issues or bugs that prevent the retrieval of the case type.
  
  Solutions:
  
  
  Check Configuration:
  
  Verify that the case type is correctly defined in the configuration settings of the dispute management module. This can be done by navigating to the relevant configuration transaction (e.g., SPRO) and checking the settings for dispute case types.
  Ensure that the case type is active and properly linked to the relevant business processes.
  
  
  
  Data Validation:
  
  Check the dispute case in question (indicated by &1 in the error message) for any missing or incorrect data. Ensure that all required fields are populated and that the case type is correctly assigned.
  Use transaction codes like UDM_DISPUTE or UDM_CASE to review the details of the dispute case.
  
  
  
  Authorization Check:
  
  Ensure that the user encountering the error has the necessary authorizations to view and manage dispute cases and their associated types. This may involve checking user roles and permissions in the SAP system.
  
  
  
  System Logs and Notes:
  
  Review system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  Check SAP Notes for any known issues or patches related to this error message. SAP frequently releases updates that address bugs and improve system functionality.
  
  
  
  Consult SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant context to help diagnose the problem.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as UDM_DISPUTE (to manage disputes) and UDM_CASE (to manage cases).
  Documentation: Review SAP documentation related to dispute management for best practices and configuration guidelines.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the cause of the UDM_MSG129 error in your SAP system.