How To Fix UDM_MSG130 - Customizing for case type &1 could not be read

SAP Error Message - Details

• Message type: E = Error

• Message class: UDM_MSG - FSCM-DM: Messages

• Message number: 130

• Message text: Customizing for case type &1 could not be read

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Check whether the Customizing for case type &v1& has been maintained.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message UDM_MSG130 - Customizing for case type &1 could not be read ?

  The SAP error message UDM_MSG130 indicates that there is an issue with the configuration or customizing settings for a specific case type in the SAP system. This error typically arises in the context of SAP's case management or dispute management modules, where the system is unable to retrieve the necessary customizing settings for the specified case type.
  Cause:
  
  Missing Customizing Entries: The most common cause is that the customizing entries for the specified case type (denoted by &1) are either missing or not properly configured in the system.
  Transport Issues: If the customizing settings were transported from another system (e.g., from a development to a production environment), there may have been issues during the transport process, leading to incomplete or missing entries.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access the customizing settings for the case type.
  Incorrect Case Type: The case type specified may not exist or may have been deleted or renamed.
  
  Solution:
  
  
  Check Customizing Settings: 
  
  Go to the customizing transaction (usually SPRO) and navigate to the relevant section for case management or dispute management.
  Verify that the customizing entries for the specified case type exist and are correctly configured.
  
  
  
  Transport Check: 
  
  If the issue arose after a transport, check the transport logs to ensure that all necessary customizing settings were successfully transported.
  If entries are missing, you may need to re-transport the relevant customizing settings.
  
  
  
  Authorization Check: 
  
  Ensure that the user encountering the error has the necessary authorizations to view and modify the customizing settings for the case type.
  
  
  
  Verify Case Type: 
  
  Double-check the case type identifier being used. Ensure that it is correct and corresponds to an existing case type in the system.
  
  
  
  Consult Documentation: 
  
  Review any relevant SAP documentation or notes related to the specific case type and its configuration.
  
  
  
  SAP Support: 
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide additional insights or patches if it is a known issue.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), SE11 (Data Dictionary), and SE80 (Object Navigator) for troubleshooting.
  SAP Notes: Search for SAP Notes related to UDM_MSG130 or the specific case type in the SAP Support Portal for any known issues or fixes.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the issue related to the UDM_MSG130 error message in your SAP system.