How To Fix UDM_MSG087 - This function is not activated for company code &1 and case type &2

SAP Error Message - Details

• Message type: E = Error

• Message class: UDM_MSG - FSCM-DM: Messages

• Message number: 087

• Message text: This function is not activated for company code &1 and case type &2

trados = fn

What causes this issue?

In order to use the "Assign Customer" or "Add Customer-Disputed Objects"
functions, in your accounting system you must activate the functions for
customer-disputed objects for the combination of company code and case
type used.

System Response

The function is not executed.

How to fix this error?

In your accounting system, call up the IMG activity <ZK>Process Settings
for Customer-Disputed Objects in Dispute Cases</> and activate the
functions for the combination of company code and case type used.
The IMG activity is in the Implementation Guide under
<ZK>Financial Supply Chain Management -> Dispute Management -> Process
Integration with Accounts Receivable Accounting -> Customer-Disputed
Objects in Dispute Cases -> Process Settings for Customer-Disputed
Objects in Dispute Cases.</>

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message UDM_MSG087 - This function is not activated for company code &1 and case type &2 ?

  The SAP error message UDM_MSG087 indicates that a specific function is not activated for a given company code and case type in the SAP system. This error typically arises in the context of SAP's Claims Management or similar modules where specific functionalities need to be enabled for different company codes and case types.
  Cause:
  
  Function Not Activated: The specific function you are trying to use has not been activated for the specified company code and case type.
  Configuration Issues: There may be a configuration issue in the system where the necessary settings for the company code or case type have not been properly defined.
  Missing Authorizations: The user may not have the necessary authorizations to access the function for the specified company code and case type.
  
  Solution:
  
  
  Activate the Function:
  
  Go to the configuration settings in SAP for the relevant module (e.g., Claims Management).
  Navigate to the settings for the specific company code and case type.
  Ensure that the required function is activated for that combination.
  
  
  
  Check Configuration:
  
  Use transaction codes like SPRO to access the configuration settings.
  Verify that all necessary settings for the company code and case type are correctly defined.
  
  
  
  User Authorizations:
  
  Check the user roles and authorizations to ensure that the user has the necessary permissions to access the function.
  If needed, consult with your SAP security team to adjust the user roles.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help files related to the specific module to understand the requirements for activating functions.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), SU01 (User Maintenance), and others that may be relevant to your configuration and authorization checks.
  SAP Notes: Check for any SAP Notes related to UDM_MSG087 for additional insights or patches that may address the issue.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement the necessary solutions to resolve it.