How To Fix UDM_MSG088 - Addition of customer-disputed objects not supported

SAP Error Message - Details

• Message type: E = Error

• Message class: UDM_MSG - FSCM-DM: Messages

• Message number: 088

• Message text: Addition of customer-disputed objects not supported

INCLUDE UDM_MSG087 OBJECT DOKU ID NA

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message UDM_MSG088 - Addition of customer-disputed objects not supported ?

  The SAP error message UDM_MSG088 ("Addition of customer-disputed objects not supported") typically occurs in the context of SAP's dispute management or collections management modules. This error indicates that there is an attempt to add objects (such as invoices or items) that are marked as disputed, which is not allowed in the current configuration or process.
  Cause:
  
  Disputed Status: The object you are trying to add is already in a disputed status. SAP does not allow the addition of objects that are under dispute to ensure data integrity and proper handling of disputes.
  Configuration Settings: The system may be configured in a way that restricts the addition of disputed objects. This could be due to business rules set up in the dispute management module.
  Process Flow: The current process flow may not support the addition of disputed items, which could be a part of the business logic defined in the system.
  
  Solution:
  
  Check Object Status: Verify the status of the object you are trying to add. If it is indeed disputed, you may need to resolve the dispute before proceeding.
  Resolve Disputes: If the object is disputed, work with the relevant stakeholders to resolve the dispute. This may involve communication with the customer or internal teams to clarify the issues.
  Review Configuration: If you believe that the addition of disputed objects should be allowed, review the configuration settings in the dispute management module. You may need to consult with your SAP administrator or a functional consultant to adjust the settings.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on handling disputes and the related processes in your version of SAP.
  Error Handling: Implement error handling in your process to catch this error and provide a user-friendly message or alternative actions for users.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional context on handling disputes in your version of SAP.
  User Guides: Review user guides or training materials related to dispute management to understand the proper workflows and processes.
  Support: If the issue persists, consider reaching out to SAP support for assistance, especially if you suspect it may be a bug or require deeper technical investigation.
  
  By following these steps, you should be able to address the UDM_MSG088 error effectively.