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Message type: E = Error
Message class: UDM_MSG - FSCM-DM: Messages
Message number: 085
Message text: No customer-disputed objects added
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UDM_MSG085
- No customer-disputed objects added ?The SAP error message UDM_MSG085 ("No customer-disputed objects added") typically occurs in the context of SAP's dispute management or billing processes. This error indicates that there are no objects (such as invoices or billing documents) that have been flagged for dispute by the customer, which means that the system cannot proceed with the dispute management process.
Causes:
- No Disputed Objects: The most straightforward cause is that there are indeed no objects marked as disputed in the system.
- Incorrect Selection Criteria: The selection criteria used to identify disputed objects may not match any existing records.
- Data Entry Issues: There may be issues with how disputes were entered or recorded in the system.
- Authorization Issues: The user may not have the necessary permissions to view or manage disputed objects.
- System Configuration: There may be configuration issues in the dispute management module that prevent the identification of disputed objects.
Solutions:
- Check Disputed Objects: Verify if there are any objects that have been marked as disputed. You can do this by checking the relevant dispute management transactions or reports.
- Review Selection Criteria: Ensure that the selection criteria you are using to find disputed objects are correct and that they match the records in the system.
- Data Entry Verification: Confirm that disputes have been properly entered into the system. If not, you may need to enter them correctly.
- User Authorization: Check if the user has the necessary authorizations to view and manage disputed objects. If not, contact your SAP security administrator to adjust the permissions.
- Configuration Review: If the issue persists, review the configuration settings for the dispute management module to ensure everything is set up correctly.
- Consult Documentation: Refer to SAP documentation or help resources for additional guidance on dispute management processes and error handling.
Related Information:
UDM_DISPUTE
for managing disputes or UDM_REPORT
for reporting on disputes.By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.
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