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How To Fix UDM_MSG085 - No customer-disputed objects added


SAP Error Message - Details

  • Message type: E = Error

  • Message class: UDM_MSG - FSCM-DM: Messages

  • Message number: 085

  • Message text: No customer-disputed objects added

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message UDM_MSG085 - No customer-disputed objects added ?

    The SAP error message UDM_MSG085 ("No customer-disputed objects added") typically occurs in the context of SAP's dispute management or billing processes. This error indicates that there are no objects (such as invoices or billing documents) that have been flagged for dispute by the customer, which means that the system cannot proceed with the dispute management process.

    Causes:

    1. No Disputed Objects: The most straightforward cause is that there are indeed no objects marked as disputed in the system.
    2. Incorrect Selection Criteria: The selection criteria used to identify disputed objects may not match any existing records.
    3. Data Entry Issues: There may be issues with how disputes were entered or recorded in the system.
    4. Authorization Issues: The user may not have the necessary permissions to view or manage disputed objects.
    5. System Configuration: There may be configuration issues in the dispute management module that prevent the identification of disputed objects.

    Solutions:

    1. Check Disputed Objects: Verify if there are any objects that have been marked as disputed. You can do this by checking the relevant dispute management transactions or reports.
    2. Review Selection Criteria: Ensure that the selection criteria you are using to find disputed objects are correct and that they match the records in the system.
    3. Data Entry Verification: Confirm that disputes have been properly entered into the system. If not, you may need to enter them correctly.
    4. User Authorization: Check if the user has the necessary authorizations to view and manage disputed objects. If not, contact your SAP security administrator to adjust the permissions.
    5. Configuration Review: If the issue persists, review the configuration settings for the dispute management module to ensure everything is set up correctly.
    6. Consult Documentation: Refer to SAP documentation or help resources for additional guidance on dispute management processes and error handling.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as UDM_DISPUTE for managing disputes or UDM_REPORT for reporting on disputes.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • Support: If the problem cannot be resolved internally, consider reaching out to SAP support for assistance.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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