How To Fix UDM_MSG084 - Business partner in dispute case was not changed

SAP Error Message - Details

• Message type: E = Error

• Message class: UDM_MSG - FSCM-DM: Messages

• Message number: 084

• Message text: Business partner in dispute case was not changed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message UDM_MSG084 - Business partner in dispute case was not changed ?

  The SAP error message UDM_MSG084, which states "Business partner in dispute case was not changed," typically occurs in the context of managing dispute cases within the SAP system, particularly in the SAP Collections and Disputes Management module. This error indicates that there was an attempt to change the business partner associated with a dispute case, but the system did not allow the change to occur.
  Causes:
  
  Business Partner Locking: The business partner may be locked for editing due to ongoing processes or transactions.
  Dispute Case Status: The status of the dispute case may not allow changes to the business partner. For example, if the case is already closed or in a final state, changes may be restricted.
  Authorization Issues: The user may not have the necessary authorizations to make changes to the business partner in the dispute case.
  Data Integrity Rules: There may be data integrity rules in place that prevent changing the business partner once certain conditions are met.
  Configuration Settings: The system configuration may restrict changes to business partners in dispute cases.
  
  Solutions:
  
  Check Business Partner Status: Verify the status of the business partner and ensure it is not locked or restricted from changes.
  Review Dispute Case Status: Ensure that the dispute case is in a status that allows changes. If it is closed or finalized, you may need to reopen it or create a new case.
  Authorization Check: Confirm that the user has the necessary permissions to modify the business partner in the dispute case. If not, contact your SAP security administrator to adjust the authorizations.
  Consult Configuration: Review the configuration settings in the SAP system related to dispute management to ensure that they allow for the desired changes.
  Error Logs: Check the system logs for any additional error messages or warnings that may provide more context about why the change was not allowed.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Documentation: Refer to the official SAP documentation for the Collections and Disputes Management module for detailed information on managing dispute cases and business partners.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a technical consultant who can provide more in-depth analysis and assistance.