How To Fix UDM_MSG068 - You have no authorization to change this status and reason

SAP Error Message - Details

• Message type: E = Error

• Message class: UDM_MSG - FSCM-DM: Messages

• Message number: 068

• Message text: You have no authorization to change this status and reason

trados = fn

What causes this issue?

This combination of status and reason in defined in Customizing such
that the processing of the dispute case is transferred to an external
application. After this transfer the dispute case is blocked for manual
changes.
You have <ZH>no</> authorization to change the dispute case to this
status and this reason.

System Response

The system <ZH>cannot</> save the dispute case.

How to fix this error?

Undo your changes.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message UDM_MSG068 - You have no authorization to change this status and reason ?

  The SAP error message UDM_MSG068, which states "You have no authorization to change this status and reason," typically occurs when a user attempts to change the status or reason of a document or transaction in the SAP system but lacks the necessary authorizations to perform that action.
  Cause:
  
  Authorization Issues: The user does not have the required authorization roles or permissions to change the status or reason of the specific document or transaction.
  Configuration Settings: The system may have been configured to restrict certain actions based on user roles or statuses.
  Document Status: The document may be in a status that does not allow changes, or it may be locked by another user or process.
  
  Solution:
  
  
  Check User Roles: Verify the user's roles and authorizations in the SAP system. This can be done by:
  
  Using transaction code SU53 immediately after the error occurs to see what authorization checks failed.
  Consulting with your SAP security team to ensure that the user has the necessary roles assigned.
  
  
  
  Request Additional Authorizations: If the user lacks the required authorizations, they should request the necessary roles from the SAP security team or system administrator.
  
  
  Review Document Status: Check the current status of the document or transaction. If it is in a status that does not allow changes, you may need to change the status to an allowable one or consult with a supervisor or administrator.
  
  
  Consult Documentation: Review any relevant documentation or guidelines related to the specific transaction or document type to understand the authorization requirements.
  
  
  System Configuration: If you have access, review the configuration settings related to the document type or transaction to ensure that the authorization checks are set up correctly.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 (User Maintenance), PFCG (Role Maintenance), and SU53 (Authorization Check).
  SAP Notes: Check SAP Notes for any known issues or updates related to this error message.
  User Training: Ensure that users are trained on the authorization processes and understand the implications of document statuses.
  
  If the issue persists after following these steps, it may be necessary to escalate the matter to your SAP support team for further investigation.