How To Fix UDM_MSG049 - Case types &1 and &2 cannot be changed simultaneously

SAP Error Message - Details

• Message type: E = Error

• Message class: UDM_MSG - FSCM-DM: Messages

• Message number: 049

• Message text: Case types &1 and &2 cannot be changed simultaneously

trados = docu -> fn -> epfinfscmdm

What causes this issue?

You cannot change case types &V1& and &V2& simultaneously, since
they have
different display and maintenance properties for the field &V3&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

If you do <ZH>not</> want to change the display and maintenance
properties, you
have to set field &V3& for dispute cases of category &V1& and &V2&
separately.
To change the display and maintenance properties of a case type, in
Customizing choose <LS>SAP Financial Supply Chain Management -> SAP
Dispute Management -> Dispute Case Processing -> Attribute Profile ->
<DS:SIMG.DM_SCMGVC_ATTRPROF_D>Create Attribute Profile</></>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message UDM_MSG049 - Case types &1 and &2 cannot be changed simultaneously ?

  The SAP error message UDM_MSG049 indicates that there is an issue with trying to change two different case types at the same time in the SAP system. This typically occurs in the context of SAP's case management or dispute management modules, where each case type has specific attributes and processes associated with it.
  Cause:
  The error arises when a user attempts to modify two case types simultaneously, which is not allowed due to the system's design. Each case type may have different processing rules, statuses, or workflows, and changing them at the same time could lead to inconsistencies or conflicts in the data.
  Solution:
  To resolve this error, you should follow these steps:
  
  
  Identify the Case Types: Determine which two case types are being referenced in the error message (indicated by &1 and &2). 
  
  
  Review Changes: Check the changes you are trying to make. Ensure that you are only attempting to change one case type at a time.
  
  
  Separate Changes: If you need to make changes to both case types, do so in separate transactions. First, complete the changes for one case type, save the changes, and then proceed to make changes to the second case type.
  
  
  Consult Documentation: Refer to the SAP documentation or help resources for specific guidelines on handling case types in your version of SAP.
  
  
  Check User Permissions: Ensure that you have the necessary permissions to make changes to the case types in question. Sometimes, restrictions can lead to unexpected errors.
  
  
  Contact Support: If the issue persists or if you believe it is a system error, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might provide additional context or solutions for this error.
  Transaction Codes: Familiarize yourself with the transaction codes related to case management in SAP, as they can help you navigate the system more effectively.
  User Training: Ensure that users are trained on the proper procedures for handling case types to minimize the occurrence of this error in the future.
  
  By following these steps, you should be able to resolve the UDM_MSG049 error and continue with your case management tasks in SAP.