How To Fix UDM_MSG048 - Case types &1 and &2 cannot be changed simultaneously

SAP Error Message - Details

• Message type: E = Error

• Message class: UDM_MSG - FSCM-DM: Messages

• Message number: 048

• Message text: Case types &1 and &2 cannot be changed simultaneously

What causes this issue?

You cannot change case types &V1& and &V2& simultaneously.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

You have to set the categories, the reasons, and the root cause codes of
cases of category &V1& and &V2& separately.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message UDM_MSG048 - Case types &1 and &2 cannot be changed simultaneously ?

  The SAP error message UDM_MSG048 indicates that there is an issue with trying to change two case types simultaneously in the SAP system. This error typically arises in the context of SAP's case management or dispute management modules, where specific case types have defined rules and processes that do not allow for simultaneous changes.
  Cause:
  The primary cause of this error is that the system has detected an attempt to modify two different case types at the same time, which is not permitted. This could happen due to:
  
  User Action: A user may have selected multiple case types in a transaction and attempted to apply changes to them simultaneously.
  System Configuration: The configuration of the case types may have restrictions that prevent simultaneous changes.
  Business Logic: The underlying business logic in the SAP system may dictate that certain case types cannot be processed together.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Review Selected Case Types: Check the case types you are trying to change. Ensure that you are only selecting one case type at a time for modification.
  
  
  Modify One Case Type at a Time: If you need to make changes to multiple case types, do so sequentially rather than simultaneously. Make the necessary changes to one case type, save, and then proceed to the next.
  
  
  Check Configuration: If you believe that the error is occurring due to system configuration, consult with your SAP administrator or technical team to review the settings for the case types involved.
  
  
  Consult Documentation: Refer to SAP documentation or help resources related to case management for any specific guidelines or restrictions regarding the case types you are working with.
  
  
  Error Logs: Check the system logs for any additional error messages or warnings that may provide more context about the issue.
  
  
  Related Information:
  
  SAP Notes: Look for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  User Guides: Review user guides or training materials related to the specific SAP module you are using (e.g., SAP Dispute Management, SAP Case Management).
  Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP support for assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.