How To Fix UDM_MSG048 - Case types &1 and &2 cannot be changed simultaneously

UDM_MSG048 - Overview

• Message type: E = Error

• Message class: UDM_MSG - FSCM-DM: Messages

• Message number: 048

• Message text: Case types &1 and &2 cannot be changed simultaneously

What causes this issue?

You cannot change case types &V1& and &V2& simultaneously.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

You have to set the categories, the reasons, and the root cause codes of
cases of category &V1& and &V2& separately.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message UDM_MSG048 - Case types &1 and &2 cannot be changed simultaneously ?

  The SAP error message UDM_MSG048 indicates that there is an issue with trying to change two case types simultaneously in the SAP system. This error typically arises in the context of SAP's case management or dispute management modules, where specific case types have defined rules and processes that do not allow for simultaneous changes.
  
  Cause:
  The primary cause of this error is that the system has detected an attempt to modify two different case types at the same time, which is not permitted. This could happen due to:
  
  User Action: A user may have selected multiple case types in a transaction and attempted to apply changes to them simultaneously.
  System Configuration: The configuration of the case types may have restrictions that prevent simultaneous changes.
  Business Logic: The underlying business logic in the SAP system may dictate that certain case types cannot be processed together.
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Review Selected Case