How To Fix UDM_CUSTOMER_CONTACT003 - Incorrect call of module &1: customer and segment are required

SAP Error Message - Details

• Message type: E = Error

• Message class: UDM_CUSTOMER_CONTACT - Customer Contacts

• Message number: 003

• Message text: Incorrect call of module &1: customer and segment are required

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message UDM_CUSTOMER_CONTACT003 - Incorrect call of module &1: customer and segment are required ?

  The SAP error message UDM_CUSTOMER_CONTACT003 indicates that there is an incorrect call of a module where both the customer and segment information are required but not provided. This error typically occurs in the context of customer relationship management (CRM) or customer data management processes within SAP.
  Cause:
  The error is usually caused by one of the following reasons:
  
  Missing Customer Information: The system is trying to execute a function or module that requires a customer ID, but this ID is not provided.
  Missing Segment Information: Similar to the customer ID, the segment information (which could refer to a specific market segment or classification) is also not provided.
  Incorrect Configuration: There may be a configuration issue in the system where the required fields are not set up correctly.
  Data Entry Error: The user may have entered data incorrectly or omitted necessary fields when trying to create or update a customer contact.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Input Data: Ensure that both the customer ID and segment information are being passed correctly to the module. Verify that these fields are not empty or null.
  
  
  Review Configuration: If you have access to the configuration settings, check the relevant settings for customer and segment data to ensure they are correctly defined and linked.
  
  
  Debugging: If you have access to debugging tools, you can trace the execution of the module to identify where the missing information is causing the error.
  
  
  Consult Documentation: Review the SAP documentation related to the specific module you are working with to understand the required parameters and their expected formats.
  
  
  User Training: If the issue is due to user error, consider providing additional training or guidelines on how to enter customer and segment information correctly.
  
  
  Contact Support: If the issue persists and you cannot identify the cause, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with the transaction codes related to customer management in SAP, such as BP (Business Partner) or VD01 (Create Customer).
  User Roles: Ensure that the user has the appropriate roles and permissions to access and modify customer data.
  
  By following these steps, you should be able to identify and resolve the cause of the UDM_CUSTOMER_CONTACT003 error in your SAP system.