How To Fix UDM_CUST038 - Company code &1 is assigned to collection segment &2

SAP Error Message - Details

• Message type: E = Error

• Message class: UDM_CUST - Messages for Collections Management Customizing

• Message number: 038

• Message text: Company code &1 is assigned to collection segment &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message UDM_CUST038 - Company code &1 is assigned to collection segment &2 ?

  The SAP error message UDM_CUST038 indicates that a specific company code is assigned to a collection segment, which may not be configured correctly or may not meet the necessary criteria for the operation you are trying to perform. This error typically arises in the context of SAP Collections Management or SAP Credit Management.
  Cause:
  
  Incorrect Configuration: The company code may not be properly configured in the collection segment settings.
  Assignment Issues: The company code might be assigned to a collection segment that is not intended for its use.
  Missing Data: There may be missing or incorrect data in the configuration of the collection segment or the company code.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the configuration settings for the collection segment in SAP.
  Verify that the company code is correctly assigned to the appropriate collection segment.
  Ensure that the collection segment is set up to handle the specific company code.
  
  
  
  Review Assignment:
  
  Navigate to the transaction code for managing collection segments (e.g., FQZ1 or FQZ2).
  Check the assignment of the company code to the collection segment and ensure it is correct.
  
  
  
  Adjust Settings:
  
  If the company code should not be assigned to that collection segment, you may need to reassign it to a different segment that is appropriate for its use.
  If necessary, create a new collection segment that meets the requirements for the company code.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources related to Collections Management or Credit Management for additional guidance on configuring collection segments.
  
  
  
  Testing:
  
  After making changes, test the configuration by attempting the operation again to ensure that the error is resolved.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FQZ1 (Create Collection Segment), FQZ2 (Change Collection Segment), and FQZ3 (Display Collection Segment).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles: Ensure that the user has the necessary authorizations to make changes to collection segments and company code assignments.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in SAP Collections Management.