How To Fix UDM_CUST016 - Segment &1 has been released; it cannot be deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: UDM_CUST - Messages for Collections Management Customizing

• Message number: 016

• Message text: Segment &1 has been released; it cannot be deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message UDM_CUST016 - Segment &1 has been released; it cannot be deleted ?

  The SAP error message UDM_CUST016 indicates that a segment (in this case, identified as &1) has been released and therefore cannot be deleted. This typically occurs in the context of SAP's Customer Relationship Management (CRM) or SAP's Master Data Management (MDM) systems, where segments or data records are managed.
  Cause:
  The primary cause of this error is that the segment you are trying to delete has already been released in the system. Once a segment is released, it is considered to be in use or finalized, and the system prevents any deletion to maintain data integrity and consistency.
  Solution:
  To resolve this error, you can consider the following approaches:
  
  
  Check Segment Status: Verify the status of the segment. If it is indeed released, you will need to determine if it is necessary to delete it. If it is not necessary, you can leave it as is.
  
  
  Unrelease the Segment: If you need to delete the segment, you may need to "unrelease" it first. This process can vary depending on your specific SAP configuration and version. You may need to consult your SAP documentation or your system administrator for the exact steps to unrelease a segment.
  
  
  Consult with Business Process Owners: If the segment is part of a business process, consult with the relevant stakeholders to understand the implications of deleting the segment. They may provide insights on whether it is appropriate to delete or modify the segment.
  
  
  Use Transaction Codes: Depending on your SAP version, you may use specific transaction codes to manage segments. For example, you might use transaction codes like UDM_SEG or similar to manage segments.
  
  
  Check for Dependencies: Ensure that there are no dependencies or references to the segment in other parts of the system. If there are, you may need to address those dependencies before attempting to delete the segment.
  
  
  Related Information:
  
  Documentation: Refer to SAP's official documentation for your specific version to understand the segment management process.
  SAP Notes: Check SAP Notes for any known issues or additional guidance related to the error message UDM_CUST016.
  Support: If you are unable to resolve the issue, consider reaching out to SAP support or your internal IT support team for assistance.
  
  By following these steps, you should be able to address the error message and manage the segment appropriately within your SAP system.