How To Fix UDM_CUST018 - Select a collection group that segment &1 is assigned to

SAP Error Message - Details

• Message type: E = Error

• Message class: UDM_CUST - Messages for Collections Management Customizing

• Message number: 018

• Message text: Select a collection group that segment &1 is assigned to

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message UDM_CUST018 - Select a collection group that segment &1 is assigned to ?

  The SAP error message UDM_CUST018 indicates that a specific collection group is not assigned to the segment you are trying to work with. This error typically arises in the context of SAP's Collections Management or Credit Management modules, where collection groups are used to manage and organize customer accounts for collection purposes.
  Cause:
  The error occurs when:
  
  You are trying to select or process a collection group that is not linked to the specified segment (denoted by &1 in the error message).
  The configuration for the collection group does not include the segment you are working with, which means that the system cannot find a valid association.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Collection Group Configuration:
  
  Go to the configuration settings for the collection groups in SAP.
  Verify that the collection group you are trying to use is correctly assigned to the segment in question.
  
  
  
  Assign Segment to Collection Group:
  
  If the collection group is not assigned to the segment, you will need to update the configuration.
  Navigate to the relevant configuration path in SAP (usually found under the Financials or Collections Management settings).
  Assign the required segment to the collection group.
  
  
  
  Review Segment Settings:
  
  Ensure that the segment itself is correctly defined and active in the system.
  Check if there are any restrictions or settings that might prevent the collection group from being associated with the segment.
  
  
  
  Test the Changes:
  
  After making the necessary adjustments, try to perform the action again that triggered the error.
  Ensure that the collection group can now be selected without any issues.
  
  
  
  Consult Documentation:
  
  If you are unsure about the configuration steps, refer to SAP documentation or help resources specific to your version of SAP.
  
  
  
  Seek Help from SAP Support:
  
  If the issue persists after checking the configuration, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO to access the configuration settings.
  User Roles: Ensure that you have the necessary permissions to make changes to collection groups and segments.
  Testing Environment: If possible, test changes in a development or quality assurance environment before applying them to production.
  
  By following these steps, you should be able to resolve the UDM_CUST018 error and successfully select the appropriate collection group for the specified segment.