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How To Fix UCT9314 - Approval process for status change &1 was cancelled


SAP Error Message - Details

  • Message type: E = Error

  • Message class: UCT9 - Workflow Connection

  • Message number: 314

  • Message text: Approval process for status change &1 was cancelled

  • Show details Hide details
  • What causes this issue?

    You have cancelled the approval process for the status change you
    initiated.

    System Response

    This ends the approval process for the status change. The status of the
    tasks in the approval process has not been changed because the system
    was unable to unblock the tasks.

    How to fix this error?

    If you want, you can manually unblock the tasks in the consolidation
    monitor.

    Procedure for System Administrators

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message UCT9314 - Approval process for status change &1 was cancelled ?

    The SAP error message UCT9314 indicates that the approval process for a status change has been canceled. This typically occurs in the context of workflows or approval processes within SAP, particularly in modules like SAP Workflow or SAP Business Workflow.

    Cause:

    1. User Action: The approval process may have been manually canceled by a user who had the authority to do so.
    2. System Configuration: There may be issues with the configuration of the approval workflow, such as missing steps or incorrect settings.
    3. Technical Issues: There could be underlying technical issues, such as system errors or connectivity problems that interrupted the approval process.
    4. Authorization Issues: The user attempting to approve the status change may not have the necessary authorizations, leading to the cancellation of the process.
    5. Timeouts: The approval process may have timed out if it was not acted upon within a specified timeframe.

    Solution:

    1. Check Workflow Logs: Review the workflow logs to identify the specific reason for the cancellation. This can provide insights into whether it was a user action or a system issue.
    2. Reinitiate Approval Process: If the cancellation was unintentional, you may need to restart the approval process. This can often be done through the relevant transaction code or workflow management tools in SAP.
    3. Review Authorizations: Ensure that the users involved in the approval process have the necessary authorizations to perform their roles.
    4. Configuration Review: Check the configuration of the approval workflow to ensure that all steps are correctly defined and that there are no missing components.
    5. Consult Documentation: Refer to SAP documentation or support notes related to the specific workflow or approval process you are using for additional troubleshooting steps.
    6. Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SWI1 (Work Item Selection) or SWI2_FREQ (Work Item Selection for Frequent Tasks) to monitor and manage workflows.
    • Workflow Customization: Understanding how to customize workflows in SAP can help prevent similar issues in the future.
    • User Training: Ensure that users involved in the approval process are adequately trained on how to manage and respond to workflow notifications.

    By following these steps, you should be able to diagnose and resolve the issue related to the UCT9314 error message in SAP.

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