How To Fix UCT9019 - You are no longer an approval agent for this workflow

SAP Error Message - Details

• Message type: E = Error

• Message class: UCT9 - Workflow Connection

• Message number: 019

• Message text: You are no longer an approval agent for this workflow

What causes this issue?

A workflow has requested that you approve a status change. However, in
the meantime the Customizing settings for this workflow have been
modified to the extent that you are no longer a valid approval agent for
this workflow.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

To properly resume the workflow, choose <LS>Resume Workflow</>.
If the current Customizing settings show that you are indeed still an
approval agent for this workflow, notify your system administrator.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message UCT9019 - You are no longer an approval agent for this workflow ?

  The SAP error message UCT9019, which states "You are no longer an approval agent for this workflow," typically occurs in the context of workflow management within SAP systems. This error indicates that the user attempting to approve a workflow item is no longer authorized to do so, possibly due to changes in their role or status within the system.
  Causes:
  
  Role Changes: The user’s role may have been changed or removed, which affects their approval rights.
  Workflow Configuration: The workflow may have been configured to assign approval tasks to specific users or roles, and the user no longer meets the criteria.
  User Status: The user may have been deactivated or their user status may have changed (e.g., from active to inactive).
  Organizational Changes: Changes in the organizational structure or hierarchy may have affected the user's approval authority.
  Workflow Instance: The specific workflow instance may have been reassigned to another user or group.
  
  Solutions:
  
  
  Check User Roles: Verify the user’s roles and authorizations in the SAP system. Ensure that the user has the necessary roles assigned to approve the workflow.
  
  Transaction Code: SU01 (User Maintenance) to check user roles.
  Transaction Code: PFCG (Role Maintenance) to review and modify roles.
  
  
  
  Review Workflow Configuration: Check the workflow configuration to ensure that the user is still included as an approval agent.
  
  Transaction Code: SWDD (Workflow Builder) to review the workflow definition.
  
  
  
  Reassign Workflow: If the workflow has been reassigned, you may need to reassign it back to the original user or to a new user who has the appropriate approval rights.
  
  
  User Activation: If the user has been deactivated, reactivate the user account or resolve any issues related to their status.
  
  
  Consult with Workflow Administrator: If you are unable to resolve the issue, consult with the workflow administrator or SAP Basis team for further assistance.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation on workflow management and user roles for more detailed guidance.
  Training: Consider training for users on workflow processes and approval mechanisms to prevent similar issues in the future.
  
  By following these steps, you should be able to identify the cause of the UCT9019 error and implement a solution to restore the user's approval capabilities in the workflow.