How To Fix UCT9004 - There are multiple WF variant steps with approval agent &1

SAP Error Message - Details

• Message type: E = Error

• Message class: UCT9 - Workflow Connection

• Message number: 004

• Message text: There are multiple WF variant steps with approval agent &1

What causes this issue?

Approval agent &V1& belongs to multiple workflow variant steps. This is
not allowed.

System Response

When the task assigned to this workflow variant is executed, approval
agent &V1& will be notified once only.

How to fix this error?

Ensure that approval agent &V1& is assigned to one workflow variant step
only.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message UCT9004 - There are multiple WF variant steps with approval agent &1 ?

  The SAP error message UCT9004 indicates that there are multiple workflow (WF) variant steps that have the same approval agent specified. This can lead to confusion in the workflow process, as the system does not know which step to execute when multiple steps are assigned to the same agent.
  Cause:
  The error typically arises in scenarios where:
  
  Duplicate Workflow Steps: There are multiple workflow steps defined in the workflow variant that have the same approval agent assigned.
  Configuration Issues: The workflow configuration may not have been set up correctly, leading to overlapping assignments.
  Changes in Workflow Design: If the workflow design has been modified without proper adjustments to the approval agents, it can result in this error.
  
  Solution:
  To resolve the UCT9004 error, you can take the following steps:
  
  
  Review Workflow Configuration:
  
  Go to the workflow definition in the SAP system.
  Check the steps that have been defined and identify any duplicate steps that have the same approval agent.
  
  
  
  Modify Workflow Steps:
  
  If you find multiple steps with the same approval agent, you will need to either:
  
  Remove the duplicate steps.
  Change the approval agent for one or more of the steps to ensure that each step has a unique agent.
  
  
  
  
  
  Test the Workflow:
  
  After making the necessary changes, test the workflow to ensure that it functions correctly without generating the error.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on workflow configuration and best practices.
  
  
  
  Seek Help from SAP Support:
  
  If you are unable to resolve the issue, consider reaching out to SAP support for assistance, especially if this is a critical workflow in your business process.
  
  
  
  Related Information:
  
  Workflow Management: Understanding how workflows are structured in SAP can help prevent similar issues in the future. Familiarize yourself with the workflow management tools available in SAP.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on workflow configuration.
  Training: Consider training for users involved in workflow design and management to ensure they are aware of best practices and common pitfalls.
  
  By following these steps, you should be able to resolve the UCT9004 error and ensure that your workflow operates smoothly.