How To Fix UBC_CSP704 - No escalation user defined for organization &1

SAP Error Message - Details

• Message type: E = Error

• Message class: UBC_CSP - CSP Customer Service Provider

• Message number: 704

• Message text: No escalation user defined for organization &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message UBC_CSP704 - No escalation user defined for organization &1 ?

  The SAP error message UBC_CSP704 indicates that there is no escalation user defined for a specific organization in the context of the SAP system. This error typically arises in scenarios involving workflow management, particularly when an escalation process is expected to be triggered but cannot find a designated user to escalate the issue to.
  
  Cause:
  The primary cause of this error is that the system is trying to escalate a task or issue, but there is no user assigned to handle escalations for the specified organization. This can happen due to:
  
  Missing Configuration: The escalation settings for the organization have not been configured properly.
  User Assignment: There may be no users assigned to the escalation role for that organization.
  Organizational Structure Changes: Changes in the organizational structure may have led to the removal or reassignment of users without updating the escalation settings.
  
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Escalation Configuration:
  
  Navigate to the relevant