How To Fix UBC_CSP702 - Organization &1 / biller &2: Error control missing for reason &3

SAP Error Message - Details

• Message type: E = Error

• Message class: UBC_CSP - CSP Customer Service Provider

• Message number: 702

• Message text: Organization &1 / biller &2: Error control missing for reason &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message UBC_CSP702 - Organization &1 / biller &2: Error control missing for reason &3 ?

  The SAP error message UBC_CSP702 typically indicates that there is a missing error control configuration for a specific organization and biller combination in the context of the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules. This error can occur when the system is trying to process a billing or charging operation but cannot find the necessary error handling rules for the specified reason.
  Cause:
  
  Missing Configuration: The primary cause of this error is that the error control settings for the specified organization and biller are not defined in the system.
  Incorrect Data Entry: There may be incorrect or incomplete data entries related to the organization or biller in the system.
  System Updates or Changes: Recent changes or updates to the system may have inadvertently removed or altered the error control settings.
  
  Solution:
  
  
  Check Error Control Configuration:
  
  Navigate to the relevant configuration area in SAP where error controls are defined (this may vary based on your specific SAP version and setup).
  Ensure that there is an error control entry for the specified organization and biller combination.
  If it is missing, create a new error control entry with the appropriate settings for the reason code indicated in the error message.
  
  
  
  Review Organization and Biller Data:
  
  Verify that the organization and biller data are correctly entered in the system.
  Check for any discrepancies or typos that might lead to the system not recognizing the entries.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation or help resources for guidance on setting up error controls and handling billing processes.
  Look for any specific notes or updates related to the error message UBC_CSP702.
  
  
  
  Testing:
  
  After making the necessary changes, perform a test transaction to ensure that the error no longer occurs.
  Monitor the system for any further issues related to error handling.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the configurations and data, consider reaching out to SAP support for further assistance. They may provide insights specific to your system configuration or any known issues.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error message or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with transaction codes related to billing and error handling in SAP, such as SPRO for configuration settings.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to resolve the UBC_CSP702 error and ensure that your billing processes run smoothly.