How To Fix UBC_CSP701 - No user determined for e-mail address &1

SAP Error Message - Details

• Message type: E = Error

• Message class: UBC_CSP - CSP Customer Service Provider

• Message number: 701

• Message text: No user determined for e-mail address &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message UBC_CSP701 - No user determined for e-mail address &1 ?

  The SAP error message UBC_CSP701 indicates that the system could not determine a user associated with the specified email address. This error typically occurs in scenarios where the system is trying to send notifications or emails, but it cannot find a valid user linked to the provided email address.
  Causes:
  
  Missing User Assignment: The email address provided does not have a corresponding user in the SAP system.
  Incorrect Email Address: The email address may be misspelled or formatted incorrectly.
  User Deactivation: The user associated with the email address may be inactive or deleted in the system.
  Configuration Issues: There may be issues with the configuration of the email sending functionality in SAP.
  
  Solutions:
  
  
  Check User Assignment:
  
  Go to transaction SU01 (User Maintenance) and verify if the user exists for the email address in question.
  Ensure that the email address is correctly assigned to the user in the user profile.
  
  
  
  Verify Email Address:
  
  Double-check the email address for any typos or formatting errors.
  Ensure that the email address is valid and correctly formatted.
  
  
  
  User Status:
  
  Check if the user is active. If the user is inactive, you may need to reactivate the user or assign the email to an active user.
  
  
  
  Email Configuration:
  
  Review the configuration settings for email sending in SAP. This may involve checking the settings in transaction SCOT (SAPconnect Administration) to ensure that the email sending functionality is properly configured.
  
  
  
  Testing:
  
  After making the necessary changes, test the email functionality again to see if the error persists.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SU01: User Maintenance
  SCOT: SAPconnect Administration
  
  
  Documentation: Refer to SAP Help documentation for more details on user management and email configuration.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP Basis team or SAP support for further assistance.
  
  By following these steps, you should be able to resolve the UBC_CSP701 error and ensure that emails can be sent successfully from the SAP system.