How To Fix UBC_CSP400 - Error in sender address

SAP Error Message - Details

• Message type: E = Error

• Message class: UBC_CSP - CSP Customer Service Provider

• Message number: 400

• Message text: Error in sender address

What causes this issue?

No sender address has been specified and the executing user does not
have an address for the communication type <ZH>Internet </> or the
specified sender address is invalid.

System Response

The program will not be executed.

How to fix this error?

Enter a valid sender address.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message UBC_CSP400 - Error in sender address ?

  The SAP error message UBC_CSP400, which indicates "Error in sender address," typically occurs in the context of SAP Business Communication Services (BCS) or when dealing with email sending functionalities within SAP systems. This error can arise due to various reasons related to the configuration of the sender's email address or the communication settings.
  Causes:
  
  Invalid Email Address: The sender's email address may be incorrectly formatted or invalid.
  Missing Configuration: The sender's email address may not be configured in the system.
  Authorization Issues: The user or system may not have the necessary authorizations to send emails.
  SMTP Configuration: Issues with the SMTP server configuration can also lead to this error.
  User Profile Issues: The user profile may not have a valid email address assigned.
  
  Solutions:
  
  Check Email Address Format: Ensure that the sender's email address is correctly formatted (e.g., [e-mail]).
  Configure Sender Address:
  
  Go to transaction code SU01 to check the user profile of the sender.
  Ensure that the email address is correctly entered in the "Address" tab.
  
  
  Review SMTP Configuration:
  
  Check the SMTP settings in transaction code SCOT (SAPconnect Administration).
  Ensure that the SMTP server is correctly configured and reachable.
  
  
  Authorization Check: Verify that the user has the necessary authorizations to send emails. This can be checked in transaction code SU53 after attempting to send an email.
  Test Email Sending: Use transaction code SOST to check the status of sent emails and see if there are any related errors.
  Check System Logs: Review the system logs (transaction code SLG1) for any additional error messages that may provide more context.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to the UBC_CSP400 error.
  Documentation: Refer to the SAP Help Portal for documentation on configuring email settings and troubleshooting email-related issues.
  Community Forums: Engage with SAP community forums or support channels for additional insights and solutions from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or SAP support for further assistance.