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How To Fix U7036 - Billing order for &1 cannot be processed


SAP Error Message - Details

  • Message type: E = Error

  • Message class: U7 - Japan-Specific Developments

  • Message number: 036

  • Message text: Billing order for &1 cannot be processed

  • Show details Hide details
  • What causes this issue?

    You tried to bill the billing order for the installation &V2&
    <ZH>without</> registers for &V1&. This is not possible because the
    <ZH>start of the billing period &V3&</> for the installation is after
    its <ZH>end</>.
    Note:
    Please note that the <ZH>end of the billing period</> for an
    installation <ZH>without</> registers is determined as follows,
    depending on the <DS:DE.BP>billing period</> chosen:
    Standard SBP: end of billing period = scheduled meter reading date &V4&
    Non-standard JBP: end of billing period = scheduled meter reading date
    &V4& - 1.

    System Response

    Billing was cancelled.

    How to fix this error?

    Check your settings for scheduling and for suppressing billing orders.
    Check whether the billing order needs to be billed (is the billing
    period too short?). If not, reverse it.
    Contact SAP if you are unable to solve the problem yourself.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message U7036 - Billing order for &1 cannot be processed ?

    The SAP error message U7036, which states "Billing order for &1 cannot be processed," typically occurs in the context of billing processes within SAP, particularly in the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules. This error indicates that there is an issue preventing the system from processing a billing order.

    Causes:

    1. Incomplete Data: The billing order may be missing required information or data fields that are necessary for processing.
    2. Status Issues: The billing order might be in a status that does not allow it to be processed (e.g., it could be in a "blocked" status).
    3. Configuration Issues: There may be configuration problems in the billing process or related master data that prevent the order from being processed.
    4. Dependencies: The billing order may depend on other processes or documents that have not been completed or are in error.
    5. Authorization Issues: The user attempting to process the billing order may not have the necessary authorizations to perform the action.

    Solutions:

    1. Check Data Completeness: Review the billing order for any missing or incomplete data. Ensure that all required fields are filled out correctly.
    2. Review Status: Check the status of the billing order. If it is blocked or in an incorrect status, you may need to change its status or resolve any issues that are causing the blockage.
    3. Configuration Review: Verify the configuration settings related to billing in your SAP system. Ensure that all necessary settings are correctly configured.
    4. Dependency Resolution: Investigate any dependencies that the billing order may have. Ensure that all prerequisite processes or documents are completed and error-free.
    5. Authorization Check: Confirm that the user has the necessary permissions to process the billing order. If not, you may need to adjust user roles or permissions.
    6. Consult Logs: Check the application logs or error logs for more detailed information about the error. This can provide insights into what specifically is causing the issue.

    Related Information:

    • Transaction Codes: You may use transaction codes like VF01 (Create Billing Document) or VF02 (Change Billing Document) to investigate the billing order further.
    • SAP Notes: Look for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
    • Documentation: Review SAP documentation related to billing processes, as it may provide insights into common issues and their resolutions.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.

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