How To Fix U6023 - Agent &1 is not registered for backlog set &3 in group &2

SAP Error Message - Details

• Message type: E = Error

• Message class: U6 - Message Class for BRE

• Message number: 023

• Message text: Agent &1 is not registered for backlog set &3 in group &2

What causes this issue?

You have entered a combination of agent, agent group and backlog set
that is not defined in agent determination.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check your entry.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.