How To Fix TU802 - Payment plan &1 cannot be processed with this transaction

SAP Error Message - Details

• Message type: E = Error

• Message class: TU - Billing/Scheduling/Budget Billing

• Message number: 802

• Message text: Payment plan &1 cannot be processed with this transaction

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message TU802 - Payment plan &1 cannot be processed with this transaction ?

  The SAP error message TU802, which states "Payment plan &1 cannot be processed with this transaction," typically occurs in the context of financial transactions involving payment plans or installment payments. This error can arise due to various reasons, and understanding the cause is essential for resolving it.
  Causes of Error TU802
  
  
  Incorrect Transaction Type: The transaction you are trying to execute may not be compatible with the payment plan specified. For example, certain transactions may only support specific payment methods or plans.
  
  
  Payment Plan Status: The payment plan referenced may be in a status that does not allow processing. For instance, it could be inactive, completed, or blocked.
  
  
  Configuration Issues: There may be configuration settings in the SAP system that restrict the processing of certain payment plans with specific transaction types.
  
  
  Missing Data: Required data for processing the payment plan may be missing or incorrectly entered, leading to the inability to process the transaction.
  
  
  Authorization Issues: The user may not have the necessary authorizations to process the payment plan with the selected transaction.
  
  
  Solutions to Error TU802
  
  
  Check Transaction Compatibility: Verify that the transaction you are trying to execute is compatible with the payment plan. Consult the documentation or configuration settings to ensure that the transaction type supports the payment plan.
  
  
  Review Payment Plan Status: Check the status of the payment plan. If it is inactive or blocked, you may need to reactivate it or resolve any issues that are preventing it from being processed.
  
  
  Configuration Review: Work with your SAP configuration team to review the settings related to payment plans and transactions. Ensure that the necessary configurations are in place to allow the processing of the payment plan.
  
  
  Data Validation: Ensure that all required data for the payment plan is correctly entered and complete. This includes checking for any missing fields or incorrect entries.
  
  
  Authorization Check: Verify that the user attempting to process the payment plan has the necessary authorizations. If not, consult with your SAP security team to obtain the required permissions.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or updates that may address this specific error message. There may be patches or updates that resolve known issues.
  
  
  Related Information
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may be used to manage payment plans, such as FPL1N (Create Payment Plan) or FPL2N (Change Payment Plan).
  
  
  Documentation: Review SAP documentation related to payment plans and financial transactions to understand the expected behavior and requirements.
  
  
  Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance, providing them with detailed information about the error and the context in which it occurs.
  
  
  By following these steps, you should be able to identify the cause of the TU802 error and implement a suitable solution.