How To Fix TU804 - Period cons. and meter readings cannot be changed at the same time

SAP Error Message - Details

• Message type: E = Error

• Message class: TU - Billing/Scheduling/Budget Billing

• Message number: 804

• Message text: Period cons. and meter readings cannot be changed at the same time

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message TU804 - Period cons. and meter readings cannot be changed at the same time ?

  The SAP error message TU804 ("Period cons. and meter readings cannot be changed at the same time") typically occurs in the context of utility billing or contract accounts when there is an attempt to change both the consumption period and the meter readings simultaneously. This is not allowed because it can lead to inconsistencies in billing and reporting.
  Cause:
  
  Simultaneous Changes: The error arises when a user tries to update both the consumption period and the meter readings in a single transaction. SAP restricts this to maintain data integrity.
  Configuration Issues: There may be specific configurations in the SAP system that enforce this restriction based on business rules or settings.
  Data Entry Errors: Users may inadvertently attempt to make both changes without realizing the restriction.
  
  Solution:
  
  
  Separate Transactions: To resolve the error, you should perform the changes in two separate transactions:
  
  First, update the meter readings.
  After successfully saving the meter readings, then update the consumption period.
  
  
  
  Check Configuration: If you believe that this restriction should not apply in your case, consult with your SAP administrator or functional consultant to review the configuration settings related to utility billing and meter reading processes.
  
  
  User Training: Ensure that users are trained on the correct procedures for entering meter readings and changing consumption periods to avoid this error in the future.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with the relevant transaction codes used for entering meter readings and managing consumption periods (e.g., transaction codes for utility billing).
  SAP Notes: Check SAP Notes for any updates or patches that may address this issue or provide additional guidance.
  Documentation: Review SAP documentation related to utility billing and meter management for best practices and guidelines.
  
  By following these steps, you should be able to resolve the TU804 error and ensure proper handling of meter readings and consumption periods in your SAP system.