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How To Fix TU615 - Service provider agreement partially active and partially inactice


SAP Error Message - Details

  • Message type: E = Error

  • Message class: TU - Billing/Scheduling/Budget Billing

  • Message number: 615

  • Message text: Service provider agreement partially active and partially inactice

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message TU615 - Service provider agreement partially active and partially inactice ?

    The SAP error message TU615, which states "Service provider agreement partially active and partially inactive," typically occurs in the context of service provider agreements in SAP's Supplier Relationship Management (SRM) or similar modules. This error indicates that there are inconsistencies in the status of the service provider agreement, where some items or conditions are active while others are inactive.

    Causes:

    1. Inconsistent Status: The service provider agreement may have been partially activated or deactivated, leading to a situation where some items are still active while others are not.
    2. Incomplete Configuration: There may be missing or incomplete configurations in the agreement setup, such as missing conditions or items that have not been fully processed.
    3. Manual Changes: Manual changes made to the agreement after its initial creation may have led to inconsistencies in the status of the agreement.
    4. System Errors: There could be underlying system errors or bugs that have caused the agreement to enter an inconsistent state.

    Solutions:

    1. Review Agreement Status: Check the status of the service provider agreement in the system. Ensure that all items and conditions are either active or inactive as intended.
    2. Re-activate the Agreement: If the agreement is partially inactive, consider reactivating it completely. This may involve going into the agreement and ensuring all necessary items are set to active.
    3. Check for Incomplete Items: Look for any items or conditions that may not have been fully configured or activated. Complete any missing configurations.
    4. Consult Change Logs: Review the change logs for the agreement to identify any recent changes that may have led to the inconsistency. This can help in understanding what might have gone wrong.
    5. System Check: If the issue persists, it may be necessary to perform a system check or consult with your SAP Basis team to ensure there are no underlying system issues.
    6. Contact SAP Support: If you are unable to resolve the issue, consider reaching out to SAP support for assistance. They may provide patches or additional guidance based on the specific version of SAP you are using.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as ME33K (Display Contract) or ME32K (Change Contract) to manage service provider agreements.
    • Documentation: Refer to SAP documentation or help files related to service provider agreements for detailed guidance on configuration and management.
    • User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to identify the cause of the TU615 error and implement a solution to resolve it.

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