How To Fix TU395 - Schedule record for meter reading &1 with sched.bill.date &2 not deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: TU - Billing/Scheduling/Budget Billing

• Message number: 395

• Message text: Schedule record for meter reading &1 with sched.bill.date &2 not deleted

What causes this issue?

Schedule record could not be deleted because meter reading orders /
meter reading results have already been entered.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Reverse the meter reading order.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message TU395 - Schedule record for meter reading &1 with sched.bill.date &2 not deleted ?

  The SAP error message TU395 indicates that there is an issue with the deletion of a schedule record for a meter reading. The message typically includes placeholders for the meter reading ID (&1) and the scheduled billing date (&2). This error can occur in the context of utilities management, particularly when dealing with meter readings and billing processes.
  Cause:
  The error can be caused by several factors, including:
  
  
  Existing Dependencies: The schedule record may have dependencies that prevent it from being deleted. For example, if there are already billing documents or other transactions linked to the meter reading, the system will not allow deletion.
  
  
  Incorrect Status: The status of the meter reading or the billing document may not allow for deletion. If the meter reading has already been processed or is in a status that does not permit changes, this error can occur.
  
  
  Data Integrity Issues: There may be data integrity issues within the system, such as inconsistencies in the database that prevent the deletion of the record.
  
  
  Authorization Issues: The user attempting to delete the record may not have the necessary authorizations to perform this action.
  
  
  Solution:
  To resolve the TU395 error, you can take the following steps:
  
  
  Check Dependencies: Review any existing transactions or documents that may be linked to the meter reading. If there are billing documents or other records that reference the meter reading, you will need to address those first.
  
  
  Review Status: Check the status of the meter reading and any associated billing documents. If the meter reading is in a status that does not allow deletion, you may need to change its status or reverse any related transactions.
  
  
  Data Consistency Check: Run data consistency checks in the SAP system to identify and resolve any integrity issues that may be affecting the deletion process.
  
  
  Authorization Check: Ensure that the user has the necessary permissions to delete schedule records. If not, you may need to adjust user roles or permissions.
  
  
  Consult Documentation: Refer to SAP documentation or support notes related to the TU395 error for any specific guidance or patches that may be applicable.
  
  
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP support for further assistance. They may provide insights based on the specific configuration and version of your SAP system.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as EL31 (for meter reading) and EA00 (for billing) to navigate through the utility management processes.
  SAP Notes: Search for SAP Notes related to TU395 for any known issues or fixes that may apply to your version of SAP.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, providing additional insights or solutions.
  
  By following these steps, you should be able to identify the root cause of the TU395 error and take appropriate action to resolve it.