How To Fix TU397 - Budget billing plan is inconsistent due to incorrect log. line numbering

SAP Error Message - Details

• Message type: E = Error

• Message class: TU - Billing/Scheduling/Budget Billing

• Message number: 397

• Message text: Budget billing plan is inconsistent due to incorrect log. line numbering

What causes this issue?

The budget billing plan is inconsistent as a result of incorrect logical
line numbering. You cannot display, create or change the budget billing
plan.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check your individual enhancements to see if any errors occur when
budget billing plan items are processed. Subtransactions, for example,
should not be transferred to other due dates.
The following enhancements could be effected:
<LS>Correct Budget Billing Plan Due Dates</> (EA610002)
<LS>Change Budget Billing Amount</> (R994)
<LS>Change Creation Date</> (R989)
If you have not defined any of these enhancements individually, an error
may occur when the line numbers of the budget billing plan are issued.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message TU397 - Budget billing plan is inconsistent due to incorrect log. line numbering ?

  The SAP error message TU397, which states "Budget billing plan is inconsistent due to incorrect log. line numbering," typically occurs in the context of budget billing plans in SAP IS-U (Industry Solution for Utilities). This error indicates that there is an inconsistency in the billing plan data, often related to the internal numbering of log lines that manage the billing process.
  Causes:
  
  Data Corruption: The log line numbering may have been corrupted due to a system error or an incomplete transaction.
  Manual Changes: If manual changes were made to the billing plan or related data, it could lead to inconsistencies in the log line numbering.
  System Upgrades or Migrations: Changes in the system, such as upgrades or data migrations, can sometimes lead to inconsistencies if not handled properly.
  Configuration Issues: Incorrect configuration settings in the billing plan or related modules can also lead to this error.
  
  Solutions:
  
  Check Log Line Numbers: Review the log line numbers in the billing plan to ensure they are sequential and correctly assigned. You may need to manually correct any discrepancies.
  Recreate the Billing Plan: If the billing plan is severely corrupted, it may be necessary to delete the existing plan and recreate it from scratch.
  Use Transaction Codes: Utilize relevant transaction codes (like EA00 for billing plan maintenance) to check and correct the inconsistencies.
  Data Consistency Check: Run data consistency checks in the system to identify and rectify any inconsistencies in the billing data.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates that resolve known issues.
  Contact SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. They can provide guidance based on the specific details of your system and configuration.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to billing plans, such as EA00 (for billing plan maintenance) and EABP (for budget billing plan).
  Documentation: Review SAP documentation related to budget billing plans and billing processes in IS-U for best practices and troubleshooting steps.
  User Forums: Engage with SAP user communities or forums where similar issues may have been discussed, providing insights or solutions from other users' experiences.
  
  By following these steps, you should be able to identify the cause of the TU397 error and implement a solution to resolve it.