How To Fix TRUST208 - Certificate import properties missing in directory entry

SAP Error Message - Details

• Message type: E = Error

• Message class: TRUST - Certificate Management

• Message number: 208

• Message text: Certificate import properties missing in directory entry

What causes this issue?

The selected directory entry does not have the properties required for a
successful certificate import.
These include:
The object class "certificationAuthority".
The attribute "cACertificate" with precisely one binary value.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message TRUST208 - Certificate import properties missing in directory entry ?

  The SAP error message TRUST208 indicates that there are missing properties in the certificate import process, specifically related to the directory entry of the certificate. This error typically occurs when you are trying to import a certificate into the SAP Trust Manager (transaction code STRUST) and the necessary attributes or properties for the certificate are not properly defined.
  Cause:
  The error can be caused by several factors, including:
  
  Incomplete Certificate Information: The certificate being imported may not have all the required fields filled out, such as the subject, issuer, or validity period.
  Directory Entry Issues: The directory entry where the certificate is being imported may not have the necessary properties defined or may be corrupted.
  Configuration Issues: There may be issues with the configuration of the SAP system or the trust relationship with the certificate authority (CA).
  Missing or Incorrect Trust Relationships: The trust relationships between the SAP system and the CA may not be correctly established.
  
  Solution:
  To resolve the TRUST208 error, you can follow these steps:
  
  
  Check Certificate Validity: Ensure that the certificate you are trying to import is valid and complete. You can use tools like OpenSSL to inspect the certificate and verify its properties.
  
  
  Verify Directory Entry:
  
  Go to transaction code STRUST.
  Check the directory entry where you are trying to import the certificate.
  Ensure that all required fields are filled out correctly.
  
  
  
  Re-import the Certificate:
  
  If the certificate is incomplete or corrupted, try re-exporting it from the source (e.g., the CA) and then re-importing it into the SAP system.
  Make sure to follow the correct steps for importing certificates in STRUST.
  
  
  
  Check Trust Relationships:
  
  Ensure that the trust relationships with the CA are correctly configured.
  You may need to import the root CA certificate if it is not already present in the trust store.
  
  
  
  Review SAP Notes: Check for any relevant SAP Notes that may address this specific error. SAP frequently updates its knowledge base with solutions for common issues.
  
  
  Consult Documentation: Refer to the SAP documentation for the Trust Manager and certificate management for detailed instructions on how to manage certificates and trust relationships.
  
  
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP support for further assistance.
  
  
  Related Information:
  
  Transaction STRUST: This is the transaction code used to manage SSL certificates and trust relationships in SAP.
  Certificate Authorities (CAs): Understanding how CAs work and how to establish trust with them is crucial for managing certificates in SAP.
  SSL Configuration: Familiarize yourself with SSL configuration in SAP, as it is often related to certificate management.
  
  By following these steps, you should be able to resolve the TRUST208 error and successfully import the certificate into your SAP system.