How To Fix TRUST069 - Entry too short

SAP Error Message - Details

• Message type: E = Error

• Message class: TRUST - Certificate Management

• Message number: 069

• Message text: Entry too short

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message TRUST069 - Entry too short ?

  The SAP error message TRUST069: Entry too short typically occurs in the context of digital signatures or trust management, particularly when dealing with certificates or keys that are expected to meet certain length requirements. This error can arise in various scenarios, such as when importing certificates, creating trust relationships, or configuring secure communication.
  Cause:
  The error is generally caused by one of the following issues:
  
  Certificate Length: The certificate or key being imported or used is shorter than the minimum required length. For example, if a key is expected to be at least 2048 bits and the provided key is only 1024 bits, this error may occur.
  Configuration Issues: There may be misconfigurations in the trust management settings or in the way the certificates are being handled.
  Corrupted or Invalid Certificates: The certificate file may be corrupted or not properly formatted, leading to an inability to read its length correctly.
  
  Solution:
  To resolve the TRUST069 error, you can take the following steps:
  
  
  Check Certificate Length:
  
  Verify the length of the certificate or key you are trying to use. Ensure that it meets the minimum length requirements specified by your SAP system or security policies.
  
  
  
  Use Valid Certificates:
  
  Ensure that you are using valid and correctly formatted certificates. If necessary, regenerate the certificates with the appropriate key length.
  
  
  
  Review Configuration:
  
  Check the configuration settings in the SAP system related to trust management. Ensure that all settings are correctly defined and that there are no discrepancies.
  
  
  
  Update SAP System:
  
  If you are using an older version of SAP, consider updating to a more recent version that may have resolved known issues related to trust management and certificate handling.
  
  
  
  Consult Documentation:
  
  Refer to the official SAP documentation or notes related to trust management and digital signatures for any specific guidelines or requirements.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance. They may provide additional insights or patches that could resolve the issue.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Security Policies: Review your organization's security policies regarding certificate management to ensure compliance with best practices.
  Trust Management: Familiarize yourself with SAP's trust management framework, including how to manage certificates and keys effectively.
  
  By following these steps, you should be able to identify the cause of the TRUST069 error and implement a suitable solution.