How To Fix TRUST057 - Issuer certificate missing in database:&1

TRUST057 - Overview

• Message type: E = Error

• Message class: TRUST - Certificate Management

• Message number: 057

• Message text: Issuer certificate missing in database:&1

What causes this issue?

The following issuer certificate is missing from the database or is
marked as inactive: &V1&

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Store the issuer certificate in the database (menu function
<ZK>Certificate -> Export -> Database</>) and make sure that the
certificate is not marked as inactive (menu function <ZK>Certificate ->
Database</>).

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

TRUST057 - Details

• The SAP error message TRUST057: Issuer certificate missing in database: &1 typically indicates that the system is unable to find the issuer certificate for a specific certificate in the SAP Trust Manager (transaction code STRUST). This can occur when the certificate chain is incomplete or when the root or intermediate certificates are not properly imported into the system.
  
  Cause:
  
  Missing Certificate: The issuer certificate (which is needed to validate the certificate in question) is not present in the SAP Trust Manager.
  Incomplete Certificate Chain: The certificate chain may be incomplete, meaning that one or more intermediate certificates are missing.
  Incorrect Configuration: The configuration of the SSL/TLS settings may not be set up correctly, leading to issues in certificate validation.
  
  
  Solution:
  To resolve the TRUST057 error, follow these steps:
  
  
  Identify the Missing Certificate:
  
  Check the error message for the specific certificate name (denoted by &1).
  Use the transaction code STRUST to view the certificates and identify which issuer certificate is