How To Fix TRUST055 - Credentials for "SNC (SAPCRYPTOLIB)" PSE created

SAP Error Message - Details

• Message type: E = Error

• Message class: TRUST - Certificate Management

• Message number: 055

• Message text: Credentials for "SNC (SAPCRYPTOLIB)" PSE created

What causes this issue?

<DS:GLOS.3526B40FAFAB52B9E10000009B38F974>SNC</> requires
<DS:GLOS.36FBCA0074604EF5E10000009B38F9B7>credentials</>, to be able to
access the PSE at runtime.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message TRUST055 - Credentials for "SNC (SAPCRYPTOLIB)" PSE created ?

  The SAP error message TRUST055 indicates that there is an issue related to the Secure Network Communications (SNC) configuration, specifically concerning the Personal Security Environment (PSE) for the SAP Cryptographic Library (SAPCRYPTOLIB). This error typically arises when the system is unable to find or use the necessary credentials for secure communication.
  Cause:
  
  Missing or Incorrect PSE: The PSE file for SNC might be missing, corrupted, or incorrectly configured.
  Invalid Credentials: The credentials stored in the PSE may be invalid or expired.
  Configuration Issues: There may be issues in the SNC configuration settings in the SAP system.
  Access Rights: The user or service may not have the necessary permissions to access the PSE file.
  Environment Variables: The environment variables related to the SAPCRYPTOLIB might not be set correctly.
  
  Solution:
  
  
  Check PSE File:
  
  Verify that the PSE file exists and is correctly configured. You can use transaction STRUST to check the status of the PSE.
  If the PSE is missing or corrupted, you may need to recreate it using the transaction STRUST.
  
  
  
  Recreate PSE:
  
  If necessary, recreate the PSE by following these steps:
  
  Go to transaction STRUST.
  Select the appropriate PSE (e.g., SNC PSE).
  Use the option to create or regenerate the PSE.
  Ensure that you provide valid credentials during the creation process.
  
  
  
  
  
  Check SNC Configuration:
  
  Ensure that the SNC parameters in the instance profile are correctly set. Check parameters like snc/enable, snc/identity/as, and snc/partnername.
  Make sure that the SNC library is correctly specified in the instance profile.
  
  
  
  Permissions:
  
  Check the file system permissions for the PSE file to ensure that the SAP system has the necessary access rights.
  
  
  
  Environment Variables:
  
  Verify that the environment variables related to SAPCRYPTOLIB are set correctly. This includes checking the SAPCRYPTOLIB path and ensuring that it points to the correct library.
  
  
  
  Restart the System:
  
  After making changes, it may be necessary to restart the SAP system or the relevant application server to apply the changes.
  
  
  
  Related Information:
  
  Documentation: Refer to the official SAP documentation for detailed instructions on configuring SNC and managing PSE files.
  SAP Notes: Check for relevant SAP Notes that may provide additional guidance or patches related to this error.
  Support: If the issue persists, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to resolve the TRUST055 error and ensure that your SNC configuration is functioning correctly.