How To Fix TRUST036 - Cannot create certificate request

SAP Error Message - Details

• Message type: E = Error

• Message class: TRUST - Certificate Management

• Message number: 036

• Message text: Cannot create certificate request

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message TRUST036 - Cannot create certificate request ?

  The SAP error message TRUST036: Cannot create certificate request typically occurs when there is an issue with the configuration of the SAP Trust Manager or the underlying system settings related to the creation of a certificate request. Here are some common causes, solutions, and related information for this error:
  Causes:
  
  
  Missing or Incorrect Configuration: The system may not be properly configured to create a certificate request. This could include missing parameters in the SSL configuration or incorrect settings in the Trust Manager.
  
  
  Insufficient Authorizations: The user trying to create the certificate request may not have the necessary authorizations to perform this action.
  
  
  Issues with the Key Storage: The key storage (e.g., the PSE - Personal Security Environment) may be corrupted or not properly set up.
  
  
  Certificate Authority (CA) Issues: The CA that is supposed to sign the certificate may not be reachable or may not be configured correctly.
  
  
  Technical Issues: There may be underlying technical issues