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How To Fix TRUST016 - Data unchanged


SAP Error Message - Details

  • Message type: E = Error

  • Message class: TRUST - Certificate Management

  • Message number: 016

  • Message text: Data unchanged

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message TRUST016 - Data unchanged ?

    The SAP error message TRUST016: Data unchanged typically occurs in the context of managing digital signatures or trust relationships in SAP systems, particularly when dealing with the SAP Trust Manager (transaction code STRUST). This error indicates that the system has detected that the data you are trying to save has not changed since the last save operation.

    Cause:

    1. No Changes Made: The most common cause of this error is that the user is attempting to save a configuration or data record that has not been modified. The system checks for changes and finds none, leading to the error message.
    2. Session Issues: Sometimes, session-related issues or caching can lead to the system not recognizing changes.
    3. Authorization Issues: In some cases, if the user does not have the necessary authorizations to make changes, the system may not allow the save operation.

    Solution:

    1. Verify Changes: Ensure that you have made actual changes to the data before attempting to save. Double-check the fields you intended to modify.
    2. Refresh the Session: If you suspect a session issue, try refreshing the session or logging out and back into the SAP system.
    3. Check Authorizations: Ensure that you have the necessary authorizations to make changes in the Trust Manager. You may need to consult with your SAP security team if you suspect authorization issues.
    4. Use Different Transaction: If the issue persists, try using a different transaction or method to make the changes, as there may be a specific issue with the transaction you are using.

    Related Information:

    • Transaction STRUST: This transaction is used to manage SSL certificates, PSEs (Personal Security Environments), and trust relationships in SAP systems.
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps. You can search the SAP Support Portal for notes related to TRUST016.
    • Documentation: Review SAP documentation related to trust management and digital signatures for more context on how to properly configure and manage these settings.

    If the problem persists after trying the above solutions, consider reaching out to SAP support for further assistance, providing them with detailed information about the steps you took and the context in which the error occurred.

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