How To Fix TRUST017 - Selected entry is the system PSE

SAP Error Message - Details

• Message type: E = Error

• Message class: TRUST - Certificate Management

• Message number: 017

• Message text: Selected entry is the system PSE

What causes this issue?

See glossary entry <DS:GLOS.26CD3880A706D3119B420060B0671ACC>System PSE
</>.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message TRUST017 - Selected entry is the system PSE ?

  The SAP error message TRUST017 indicates that the selected entry is the system PSE (Personal Security Environment). This typically occurs when you are trying to perform an operation that is not allowed on the system PSE, such as deleting or modifying it.
  Cause:
  The system PSE is a special type of PSE that is used by the SAP system itself for secure communication. It contains the necessary certificates and keys for the system to establish secure connections (e.g., SSL). Since it is critical for the operation of the system, certain actions are restricted to prevent accidental changes or deletions.
  Solution:
  To resolve the TRUST017 error, consider the following steps:
  
  
  Check Your Action: Ensure that you are not trying to delete or modify the system PSE. If you need to perform an operation, make sure you are working with the correct PSE (e.g., a user PSE or a client PSE).
  
  
  Use the Correct PSE: If you need to import or export certificates, ensure you are using the appropriate PSE for that action. For example, if you need to import a certificate, you should be working with a user PSE or a client PSE.
  
  
  Review Documentation: Consult the SAP documentation or help resources for guidance on how to manage PSEs correctly. This can provide insights into the specific operations allowed on different types of PSEs.
  
  
  Check Authorizations: Ensure that you have the necessary authorizations to perform the action you are attempting. Sometimes, lack of permissions can lead to confusion regarding the error message.
  
  
  Consult SAP Notes: Look for any relevant SAP Notes that might address this specific error or provide additional context or solutions.
  
  
  Contact SAP Support: If you are unable to resolve the issue, consider reaching out to SAP support for assistance. They can provide more detailed guidance based on your specific system configuration and requirements.
  
  
  Related Information:
  
  PSE Types: Understand the different types of PSEs in SAP, including system PSE, user PSE, and client PSE, and their respective roles in secure communications.
  Transaction Codes: Familiarize yourself with transaction codes related to PSE management, such as STRUST (for managing PSEs) and STRUSTSSO2 (for managing SSL PSEs).
  Security Best Practices: Follow best practices for managing security in SAP systems, including regular updates and audits of PSEs and certificates.
  
  By following these steps and understanding the context of the error, you should be able to address the TRUST017 message effectively.