How To Fix TRUST009 - Cannot analyze certificate

SAP Error Message - Details

• Message type: E = Error

• Message class: TRUST - Certificate Management

• Message number: 009

• Message text: Cannot analyze certificate

What causes this issue?

The certificate cannot be analyzed in the specified file format.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check whether the file contains a certificate in the specified file
format (binary or Base64). If the file contains a PSE, use the function
<ZK>PSE -> Import</>. If the file contains a certificate response,
use the function <ZK>Edit -> Import Certificate Response</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message TRUST009 - Cannot analyze certificate ?

  The SAP error message TRUST009: Cannot analyze certificate typically occurs when there is an issue with the digital certificate being used in the SAP system. This error can arise in various contexts, such as when dealing with Secure Network Communications (SNC), SSL connections, or when managing trust relationships between systems.
  Causes of TRUST009
  
  Invalid Certificate Format: The certificate may not be in a valid format (e.g., PEM, DER) that SAP can recognize.
  Corrupted Certificate: The certificate file may be corrupted or incomplete.
  Expired Certificate: The certificate may have expired, making it invalid for use.
  Missing Intermediate Certificates: If the certificate chain is incomplete (missing intermediate certificates), SAP may not be able to validate the certificate.
  Incorrect Trust Store Configuration: The trust store may not be properly configured to include the necessary certificates.
  Unsupported Certificate Algorithm: The certificate may use an unsupported algorithm or key size.
  File Permissions: The user running the SAP application may not have the necessary permissions to access the certificate file.
  
  Solutions to TRUST009
  
  
  Check Certificate Format: Ensure that the certificate is in a supported format (usually PEM or DER). You can convert certificates using tools like OpenSSL if necessary.
  
  
  Validate Certificate: Use tools like OpenSSL to check the validity of the certificate. You can run commands like:
  openssl x509 -in your_certificate.crt -text -noout
  This will display the certificate details and help you identify any issues.
  
  
  Check Expiration: Verify that the certificate has not expired. If it has, you will need to renew or replace it.
  
  
  Install Intermediate Certificates: If the certificate is part of a chain, ensure that all intermediate certificates are installed in the trust store.
  
  
  Review Trust Store Configuration: Make sure that the trust store is correctly configured in the SAP system. You can check the configuration in transaction STRUST.
  
  
  Check Permissions: Ensure that the SAP user has the necessary permissions to access the certificate files.
  
  
  Use Supported Algorithms: If the certificate uses an unsupported algorithm, consider generating a new certificate with a supported algorithm.
  
  
  Restart SAP Services: After making changes to certificates or trust store configurations, restart the relevant SAP services to ensure that the changes take effect.
  
  
  Related Information
  
  Transaction STRUST: This transaction is used to manage SSL certificates and trust relationships in SAP. You can view, import, and export certificates here.
  SAP Notes: Check for any relevant SAP Notes that may provide additional guidance or patches related to this error.
  Documentation: Refer to SAP's official documentation on SSL and SNC configurations for detailed steps on managing certificates.
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.