How To Fix TRUST011 - No entry found

TRUST011 - Overview

• Message type: E = Error

• Message class: TRUST - Certificate Management

• Message number: 011

• Message text: No entry found

What causes this issue?

The system cannot find an entry with the specified key in the database.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Use the F4 help.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message TRUST011 - No entry found ?

  The SAP error message TRUST011 indicates that there is "No entry found" in the trust relationship configuration for the user or system you are trying to access. This typically occurs in the context of SAP's trust management, particularly when dealing with digital signatures, certificates, or secure communication between systems.
  
  Cause:
  
  Missing Trust Relationship: The most common cause is that there is no trust relationship defined for the user or system in the SAP system's trust management configuration.
  Incorrect Configuration: The trust configuration might be incorrectly set up, leading to the system not recognizing the trust relationship.
  Expired or Invalid Certificates: If the certificates used for establishing trust have expired or are invalid, this can also lead to this error.
  User Authorization Issues: The user may not have the necessary authorizations to access the trust relationship settings.
  
  
  Solution:
  
  
  Check Trust Configuration:
  
  Go to transaction STRUST in the SAP GUI.
  Verify that the necessary entries for the trust relationship are present.