How To Fix TOTP001 - Internal error -> evaluate trace

SAP Error Message - Details

• Message type: E = Error

• Message class: TOTP - Time Based Onetime Token

• Message number: 001

• Message text: Internal error -> evaluate trace

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message TOTP001 - Internal error -> evaluate trace ?

  The SAP error message TOTP001, which indicates an "Internal error -> evaluate trace," typically arises in the context of SAP's Time Management or Time Evaluation processes. This error suggests that there is an issue within the system that requires further investigation through trace analysis.
  Causes:
  
  Configuration Issues: Incorrect configuration in the time evaluation settings or related modules can lead to this error.
  Data Inconsistencies: Inconsistent or corrupt data in the time management infotypes (e.g., infotype 0007, 2001) can trigger this error.
  Custom Code: If there are custom enhancements or modifications in the time evaluation process, they may not be functioning correctly.
  System Bugs: There may be bugs in the SAP system or specific patches that need to be applied.
  
  Solutions:
  
  
  Evaluate the Trace: 
  
  Use transaction code SLG1 to check the application log for any related messages that can provide more context about the error.
  Use transaction SE37 to analyze the function module that is causing the error. You can also use transaction ST22 to check for dumps that may provide additional information.
  
  
  
  Check Configuration:
  
  Review the configuration settings in the Time Management module to ensure they are set up correctly.
  Verify the settings in the relevant schemas and rules used for time evaluation.
  
  
  
  Data Validation:
  
  Check the employee time data for inconsistencies or errors. Ensure that all required infotypes are correctly filled out and that there are no missing or incorrect entries.
  
  
  
  Debugging:
  
  If you have access to debugging tools, you can set breakpoints in the relevant function modules to trace the execution and identify where the error occurs.
  
  
  
  SAP Notes:
  
  Search the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve known issues.
  
  
  
  Consult SAP Support:
  
  If the issue persists and you cannot identify the cause, consider reaching out to SAP Support for assistance. Provide them with the trace information and any relevant logs.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  SLG1: Application Log
  SE37: Function Module
  ST22: Dump Analysis
  SM21: System Log
  
  
  Documentation: Review SAP documentation related to Time Management and Time Evaluation for best practices and troubleshooting steps.
  Community Forums: Check SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to diagnose and resolve the TOTP001 error in your SAP system.