How To Fix TN740 - The RFC connection to Solution Manager is not configured correctly

SAP Error Message - Details

• Message type: E = Error

• Message class: TN - Support Package Manager (SPAM) Messages

• Message number: 740

• Message text: The RFC connection to Solution Manager is not configured correctly

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message TN740 - The RFC connection to Solution Manager is not configured correctly ?

  The SAP error message TN740 indicates that there is an issue with the Remote Function Call (RFC) connection to the SAP Solution Manager system. This error typically arises when the RFC destination is not configured correctly or when there are connectivity issues between the systems.
  Causes of TN740 Error
  
  
  Incorrect RFC Destination Configuration: The RFC destination in the SAP system may not be set up correctly. This includes incorrect parameters such as the target system's hostname, system number, client, user credentials, etc.
  
  
  Network Issues: There may be network connectivity problems between the SAP system and the Solution Manager. This could be due to firewall settings, network outages, or incorrect routing.
  
  
  Authorization Issues: The user credentials used in the RFC destination may not have the necessary authorizations to connect to the Solution Manager.
  
  
  Solution Manager Not Running: The Solution Manager system itself may not be running or may be experiencing issues.
  
  
  Version Compatibility: There may be compatibility issues between the SAP system and the Solution Manager, especially if they are on different versions.
  
  
  Solutions to TN740 Error
  
  
  Check RFC Destination Configuration:
  
  Go to transaction SM59 in the SAP GUI.
  Locate the RFC destination that points to the Solution Manager.
  Verify the connection parameters (target host, system number, client, user, password).
  Test the connection using the "Connection Test" button.
  
  
  
  Network Connectivity:
  
  Ensure that the network connection between the SAP system and the Solution Manager is stable.
  Check for any firewall rules that might be blocking the connection.
  Use tools like ping or telnet to verify connectivity to the Solution Manager.
  
  
  
  User Authorizations:
  
  Ensure that the user specified in the RFC destination has the necessary authorizations to access the Solution Manager.
  Check the roles and profiles assigned to the user.
  
  
  
  Check Solution Manager Status:
  
  Ensure that the Solution Manager system is up and running.
  Check for any issues or errors in the Solution Manager system logs.
  
  
  
  Version Compatibility:
  
  Verify that both the SAP system and the Solution Manager are compatible in terms of versions.
  Consult SAP notes or documentation for any specific requirements regarding version compatibility.
  
  
  
  Review SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address the TN740 error or provide additional troubleshooting steps.
  
  
  
  Related Information
  
  
  Transaction Codes:
  
  SM59: To manage RFC destinations.
  SICF: To check and manage HTTP services.
  ST22: To check for dumps that may provide additional context for the error.
  
  
  
  SAP Notes: Search for specific SAP Notes related to TN740 for detailed troubleshooting steps and solutions.
  
  
  Documentation: Review the official SAP documentation for configuring RFC connections and troubleshooting connectivity issues.
  
  
  By following these steps, you should be able to identify and resolve the TN740 error related to the RFC connection to the Solution Manager.