Stop googling SAP errors. Use our Free Essentials plan instead - no credit card needed. Start Now

Close

How To Fix TN738 - Queue contains the component version description &1. Contact SAP.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: TN - Support Package Manager (SPAM) Messages

  • Message number: 738

  • Message text: Queue contains the component version description &1. Contact SAP.

  • Show details Hide details


  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message TN738 - Queue contains the component version description &1. Contact SAP. ?

    The SAP error message TN738 indicates that there is an issue with the transport queue, specifically that it contains a component version description that is not recognized or is problematic. This can occur during transport management when trying to move objects between different SAP systems (e.g., from development to quality assurance or production).

    Cause:

    1. Inconsistent Transport Directory: The transport directory may have inconsistencies or missing entries related to the component version.
    2. Missing or Incorrect Component Version: The component version that is referenced in the transport request may not exist in the target system or may not be correctly defined.
    3. Transport Layer Issues: There may be issues with the transport layer configuration, such as incorrect settings or missing components.
    4. Version Mismatch: The version of the component in the source system may not match the version in the target system.

    Solution:

    1. Check Transport Directory: Verify the transport directory for any inconsistencies. You can use transaction SE01 to check the transport requests and their statuses.
    2. Review Component Versions: Ensure that the component version referenced in the transport request exists in the target system. You can check this in transaction SPAM or SE80.
    3. Transport Layer Configuration: Review the transport layer configuration in transaction STMS to ensure that all components are correctly defined and that there are no missing entries.
    4. Re-import Transport Request: If the transport request is stuck or has issues, you may try to re-import it or delete it if it is not needed.
    5. Contact SAP Support: If the issue persists, it may be necessary to contact SAP support for further assistance, especially if it involves a deeper issue with the transport management system.

    Related Information:

    • Transaction Codes:
      • SE01: Transport Organizer
      • STMS: Transport Management System
      • SPAM: Support Package Manager
      • SE80: Object Navigator
    • SAP Notes: Check for relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • Documentation: Review SAP documentation related to transport management and component versioning for best practices and guidelines.

    By following these steps, you should be able to diagnose and resolve the TN738 error in your SAP system.

    • Do you have any question about this error?


      Upgrade now to chat with this error.


Instant HelpGet instant SAP help. Sign up for our Free Essentials Plan.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
The AI Support Assistant is great. It provides comprehensive assistance even on the most difficult issues. I highly recommend this service.
Rate 1
John Jordan
SAP Consultant & Author