How To Fix TN741 - The RFC connection "&1" to Solution Manager does not work

SAP Error Message - Details

• Message type: E = Error

• Message class: TN - Support Package Manager (SPAM) Messages

• Message number: 741

• Message text: The RFC connection "&1" to Solution Manager does not work

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message TN741 - The RFC connection "&1" to Solution Manager does not work ?

  The SAP error message TN741 indicates that there is an issue with the Remote Function Call (RFC) connection to the SAP Solution Manager system. This error can arise due to various reasons, and here are some common causes, solutions, and related information:
  Causes:
  
  Network Issues: There may be network connectivity problems between the SAP system and the Solution Manager.
  Incorrect RFC Configuration: The RFC destination may not be configured correctly in the SAP system.
  Authorization Issues: The user credentials used for the RFC connection may not have the necessary authorizations.
  Solution Manager Not Running: The Solution Manager system may be down or not properly configured.
  Firewall Restrictions: Firewalls may be blocking the required ports for the RFC connection.
  SAP Kernel or Patch Level: There may be compatibility issues due to outdated kernel versions or missing patches.
  
  Solutions:
  
  
  Check Network Connectivity:
  
  Use tools like ping or telnet to verify that the SAP system can reach the Solution Manager.
  Ensure that the network settings are correct.
  
  
  
  Verify RFC Configuration:
  
  Go to transaction SM59 in the SAP GUI.
  Check the configuration of the RFC destination (e.g., ABAP Connection).
  Ensure that the connection type, target host, and system number are correctly set.
  
  
  
  Test the RFC Connection:
  
  In transaction SM59, select the RFC destination and use the "Test Connection" button to check if the connection is working.
  If the test fails, review the error message for more details.
  
  
  
  Check User Authorizations:
  
  Ensure that the user specified in the RFC destination has the necessary authorizations to connect to the Solution Manager.
  Check roles and profiles assigned to the user.
  
  
  
  Check Solution Manager Status:
  
  Ensure that the Solution Manager system is up and running.
  Check for any issues in the Solution Manager logs.
  
  
  
  Firewall and Security Settings:
  
  Verify that the necessary ports (usually 3200 for SAP GUI, 8000 for HTTP, etc.) are open and not blocked by firewalls.
  Consult with your network/security team if needed.
  
  
  
  Update SAP Kernel and Patches:
  
  Ensure that both the SAP system and the Solution Manager are running compatible versions.
  Apply any necessary patches or updates.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SM59: To manage RFC destinations.
  SM21: To check system logs for errors.
  ST22: To check for dumps that may provide additional context.
  SICF: To check HTTP services if applicable.
  
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to RFC connections and Solution Manager.
  
  
  Documentation: Review the official SAP documentation for configuring RFC connections and troubleshooting connectivity issues.
  
  
  By following these steps, you should be able to diagnose and resolve the TN741 error related to the RFC connection to the Solution Manager.