How To Fix TN064 - No Support Packages were downloaded

SAP Error Message - Details

• Message type: E = Error

• Message class: TN - Support Package Manager (SPAM) Messages

• Message number: 064

• Message text: No Support Packages were downloaded

What causes this issue?

The selected Support Packages are already in the EPS inbox.

System Response

The Support Packages are not downloaded to your system.

How to fix this error?

To download the Support Packages again, proceed as follows:
Delete the Support Packages from the EPS inbox by choosing the
following from the initial screen in the Support Package Manager
(Transaction SPAM):
<LS>Environment</> -> <LS>EPS</> -> <LS>Goto</> -> <LS>Inbox</>.
Select the Support Packages (in the field <LS>Subject</>) and choose
<LS>Edit</> -> <LS>Delete</>.
Log on to SAPNet - R/3 Frontend and request the Support Packages again.
Call the Support Package Manager and choose <LS>Download</>.

Error message extract from SAP system. Copyright SAP SE.