How To Fix TN063 - Cannot print

SAP Error Message - Details

• Message type: E = Error

• Message class: TN - Support Package Manager (SPAM) Messages

• Message number: 063

• Message text: Cannot print

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message TN063 - Cannot print ?

  The SAP error message TN063 "Cannot print" typically indicates an issue with the printing configuration or the printer itself. Here are some common causes, solutions, and related information for this error:
  Causes:
  
  Printer Configuration Issues: The printer may not be correctly configured in SAP or may not be set up in the operating system.
  Printer Status: The printer could be offline, out of paper, or experiencing a hardware malfunction.
  User Authorization: The user may not have the necessary permissions to access the printer.
  Output Device Settings: The output device settings in SAP may not match the printer's capabilities.
  Network Issues: If the printer is networked, there may be connectivity issues preventing communication between SAP and the printer.
  Spool Request Issues: There may be issues with the spool request, such as it being deleted or not processed correctly.
  
  Solutions:
  
  Check Printer Status: Ensure that the printer is online, has paper, and is functioning correctly. You can do this by checking the printer directly or through the printer management software.
  Verify Printer Configuration in SAP:
  
  Go to transaction code SPAD (Spool Administration) and check the configuration of the output device.
  Ensure that the device type and other settings are correct.
  
  
  Check User Authorizations: Ensure that the user has the necessary authorizations to print to the specified printer. This can be checked in transaction SU01 (User Maintenance).
  Review Output Device Settings: Make sure that the output device settings in SAP match the printer's capabilities (e.g., paper size, resolution).
  Check Spool Requests: Use transaction SP01 to check the status of the spool requests. If there are errors, investigate and resolve them.
  Network Connectivity: If the printer is networked, check the network connection and ensure that the printer is reachable from the SAP server.
  Reconfigure or Restart the Printer: Sometimes, simply restarting the printer or reconfiguring it can resolve the issue.
  
  Related Information:
  
  Transaction Codes:
  
  SPAD: Spool Administration
  SP01: Spool Request Management
  SU01: User Maintenance
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to printing errors.
  Documentation: Refer to SAP Help documentation for detailed information on configuring printers and troubleshooting printing issues.
  
  If the problem persists after trying the above solutions, it may be necessary to consult with your SAP Basis team or technical support for further assistance.