Message type: E = Error
Message class: TN - Support Package Manager (SPAM) Messages
Message number: 062
Message text: User SAP* may not import Support Packages
Before a Support Package is imported, a backup copy is created. A
request needs to be created for this. The user SAP* cannot create
requests.
The function terminates.
Log on under a user other than SAP*.
Error message extract from SAP system. Copyright SAP SE.
TN062
- User SAP* may not import Support Packages ?The SAP error message TN062 indicates that the user "SAP*" is not authorized to import support packages. This is a security measure in SAP systems to prevent unauthorized access and changes to the system.
Cause: User Authorization: The user "SAP*" is a default user in SAP systems, and for security reasons, it is restricted from performing certain actions, including importing support packages. Profile Restrictions: The user may not have the necessary authorizations or roles assigned to perform the import of support packages. System Configuration: The system may be configured to restrict certain actions to specific users or roles.
Solution: Use a Different User: Instead of using the "SAP*" user, log in with a user that has the appropriate authorizations to import support packages. Typically, this would be a user with the role of a Basis administrator or a user with the necessary authorizations. Check Authorizations: If you need to use a specific user, ensure that the user
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