How To Fix TD810 - File extension of file must be '.rtf'

SAP Error Message - Details

• Message type: E = Error

• Message class: TD - SAPscript: Text editor, composer, forms, styles and fonts

• Message number: 810

• Message text: File extension of file must be '.rtf'

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message TD810 - File extension of file must be '.rtf' ?

  The SAP error message TD810 indicates that the file you are trying to upload or process must have a file extension of '.rtf' (Rich Text Format). This error typically occurs when you are attempting to upload a document or file that does not meet the required format.
  Cause:
  
  Incorrect File Extension: The file you are trying to upload has a different extension (e.g., .doc, .txt, .pdf, etc.) instead of the required .rtf.
  File Format: Even if the file has the correct .rtf extension, it may not be in the correct format or may be corrupted.
  System Configuration: There may be specific configurations in the SAP system that enforce the requirement for .rtf files.
  
  Solution:
  
  Check File Extension: Ensure that the file you are trying to upload has the correct .rtf extension. If it does not, rename the file to have the .rtf extension.
  Convert File to RTF: If the file is in a different format (like .doc or .docx), you can open it in a word processor (like Microsoft Word) and save it as an RTF file:
  
  Open the file in your word processor.
  Go to "File" > "Save As".
  Choose "Rich Text Format" or ".rtf" from the file type options.
  
  
  Check File Integrity: Ensure that the .rtf file is not corrupted. Try opening it in a text editor or word processor to verify that it displays correctly.
  Consult Documentation: If you are unsure about the requirements for the file, consult the SAP documentation or your system administrator for specific guidelines related to file uploads.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or updates related to file uploads and the TD810 error.
  File Size Limitations: Be aware of any file size limitations that may also apply when uploading files in SAP.
  User Permissions: Ensure that you have the necessary permissions to upload files in the SAP system.
  SAP Community: You can also search for discussions or solutions in the SAP Community forums, where other users may have encountered similar issues.
  
  By following these steps, you should be able to resolve the TD810 error and successfully upload your file in the required format.