How To Fix TD808 - & is not an RTF file

SAP Error Message - Details

• Message type: E = Error

• Message class: TD - SAPscript: Text editor, composer, forms, styles and fonts

• Message number: 808

• Message text: & is not an RTF file

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message TD808 - & is not an RTF file ?

  The SAP error message TD808 typically indicates that there is an issue with the format of a file that is being processed, specifically that the file is not in the expected RTF (Rich Text Format) format. This error can occur in various contexts, such as when trying to upload or process documents in SAP that are expected to be in RTF format.
  Cause:
  
  Incorrect File Format: The file being uploaded or processed is not actually an RTF file, even if it has an .rtf extension. It could be in a different format (e.g., plain text, DOCX, etc.).
  Corrupted File: The RTF file may be corrupted or improperly formatted, leading to the error.
  File Extension Mismatch: The file may have the correct extension but is not saved in the RTF format.
  SAP Configuration Issues: There may be configuration issues in the SAP system that affect how files are processed.
  
  Solution:
  
  Verify File Format: Ensure that the file you are trying to upload is indeed an RTF file. You can open the file in a text editor to check its content. An RTF file should contain specific RTF formatting codes.
  Re-save the File: If the file is not in RTF format, open it in a word processor (like Microsoft Word) and save it again as an RTF file. Make sure to select the correct format when saving.
  Check for Corruption: If the file is corrupted, try to obtain a new copy of the file or recreate it.
  Use a Different File: If possible, try using a different RTF file to see if the issue persists.
  SAP Notes and Support: Check SAP Notes for any known issues related to this error message. If the problem continues, consider reaching out to SAP support for assistance.
  
  Related Information:
  
  RTF Format: RTF is a file format that allows for text formatting and is widely supported by various word processors. It is important to ensure that the file adheres to the RTF specifications.
  SAP Documentation: Refer to SAP documentation for specific guidelines on file uploads and supported formats.
  Testing in Different Environments: If you have access to a development or test environment, try replicating the issue there to see if it is environment-specific.
  
  By following these steps, you should be able to resolve the TD808 error and successfully process your RTF files in SAP.